Operations Supervisor at AeroSafe Global - Indianapolis

At AeroSafe Global, we deliver end-to-end cold chain management and intelligence solutions that redefine last-mile delivery. Our mission is to ensure every shipment arrives with unmatched protection, a safeguarded journey, and a superior delivery experience. By joining our team, you’ll play a vital role in supporting operations that make a real impact in healthcare and beyond.

AeroSafe Global is seeking experienced Operations Supervisors to lead daily production operations at its Indianapolis, Indiana facility. These are full-time, onsite opportunities for a hands-on leader who can drive performance, support employee development, and ensure production goals are met safely, efficiently, and with a strong focus on quality and customer service.

The Operations Supervisor is responsible for leading daily production operations and ensuring assets move efficiently through the refurbishment process while meeting quality standards, production targets, and customer delivery requirements.

• →Plan, coordinate, and supervise daily production operations to achieve production targets and meet on-time delivery commitments.
• →Monitor production schedules and proactively communicate potential delays, bottlenecks, or operational disruptions to appropriate stakeholders.
• →Ensure refurbished products meet established quality standards, customer specifications, and operational requirements.
• →Lead, coach, motivate, and develop team members to achieve departmental objectives and support overall business goals.
• →Communicate performance expectations, production priorities, operational goals, and key business updates to employees.
• →Allocate labor, equipment, and material resources effectively to support production requirements and daily workflow plans.
• →Monitor, track, and analyze operational performance metrics, providing timely feedback, recognition, and coaching to drive employee performance and continuous improvement.
• →Conduct employee performance evaluations and administer performance management activities in accordance with company policies and HR guidelines.
• →Support recruitment, onboarding, training, corrective action, and employee development initiatives.
• →Ensure compliance with OSHA regulations, company safety policies, quality standards, and standard operating procedures (SOPs).
• →Champion continuous improvement initiatives that enhance productivity, quality, efficiency, and cost-effectiveness.
• →Partner with cross-functional teams to identify and resolve operational, inventory, quality, and customer service issues.
• →Ensure work order accuracy and the timely preparation, completion, and maintenance of all required shipping and operational documentation.
• →Maintain accountability for inventory accuracy through effective inventory control practices and collaboration with the Inventory team.
• →Manage employee attendance, timekeeping records, and weekly labor-hour review and approval processes.
• →Provide operational leadership, guidance, and decision-making support during management absences and other business-critical situations.
• →Monitor workflow, production capacity, and resource utilization to ensure efficient operations and achievement of departmental goals.
• →Support a culture of safety, accountability, teamwork, and operational excellence throughout the organization.

• High school diploma or equivalent required; Associate's or Bachelor's degree in Operations, Manufacturing, Business, or a related field preferred.
• 5-8 years of experience in manufacturing, production, cold storage, or warehouse environment.
• 3-5 years of supervisory, management, or team leadership experience.
• Proven experience managing production schedules, labor allocation, and workflow operations.
• Knowledge of inventory control processes, quality standards, and operational performance metrics.
• Proficiency with Microsoft Office applications, including Excel, Outlook, and Word.
• Experience using ERP systems and production and/or warehouse management software.
• Strong leadership, communication, problem-solving, and decision-making skills.
• Ability to thrive in a fast-paced environment while effectively managing multiple priorities.

• Experience in production, manufacturing, logistics, pharmaceutical, cold-chain, or warehouse operations environments.
• Working knowledge of Lean Manufacturing, Six Sigma, Kaizen, or other continuous improvement methodologies.
• Demonstrated ability to build, develop, and lead high-performing teams while fostering employee engagement and accountability.
• Knowledge of quality management systems (QMS), process controls, and operational excellence best practices.
• Experience identifying, troubleshooting, and resolving operational challenges through root cause analysis and corrective action implementation.
• Experience using ERP, warehouse management (WMS), or production management systems to support operational planning and execution.
• Strong analytical and problem-solving skills with the ability to make data-driven decisions in a fast-paced environment.
• Experience implementing process improvements that enhance productivity, quality, safety, and cost efficiency.

While performing the duties of this job, frequently will be required to:

• Stand for long periods, use hands/fingers repetitively, handle or feel objects, tools, and/or talk or hear.
• Good hand-eye coordination.
• Will be required to walk, reach with hands and arms, bend, stoop, kneel, and crouch and lift and/or move up to 40 pounds.
• Specific vision abilities required by this job include some close vision.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Production and Operations Management
• Team Leadership and Employee Development
• Production Scheduling and Workforce Planning
• Quality Assurance and Process Compliance
• Continuous Improvement and Operational Efficiency
• Inventory Control and Materials Management
• Performance Management, Coaching, and Mentoring
• Problem-Solving and Root Cause Analysis
• Cross-Functional Communication and Collaboration, both verbally and in writing
• Safety Leadership and Regulatory Compliance

• Computer
• Printer
• Other office equipment and warehouse equipment

• This position operates in a combination of office, production, manufacturing, cold storage and warehouse environments. Use of PPE for hearing, eye and thermal protection will be as needed.

AeroSafe Global offers a comprehensive benefits package designed to support employees' health, financial well-being, and work-life balance. Benefits include employer contributions toward medical coverage, vision insurance, and a 401(k)-retirement savings plan, as well as:

• Dental insurance
• Life and AD&D insurance
• Voluntary benefits, including:
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Paid Time Off (PTO)
• 10 Paid Holidays annually

Interested candidates are encouraged to apply online directly: OPERATORS SUPERVISOR APPLICATION . We invite you to explore our careers page to learn more about our organization and review additional opportunities that may match your skills and experience.

AeroSafe Global stands at the forefront of the industry, providing tech-driven solutions that simplify the intersection of complex logistics and pharmaceutical distribution. Through its proprietary "Cold Chain as a Service" (CCaaS) model, AeroSafe provides a seamless, end-to-end ecosystem that ensures the safe delivery of temperature-sensitive therapies to patients and providers worldwide.

AeroSafe Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.