IT Infrastructure Engineer - Cairns

At Mission Aviation Fellowship (MAF), we're looking for an experienced IT Infrastructure Engineer to help design, support, and strengthen the technology that keeps our global ministry connected. If you're passionate about networking, cloud infrastructure, cybersecurity, and building resilient systems that make a real difference, we'd love to hear from you.

Mission Aviation Fellowship (MAF) has been bringing help, hope, and healing to isolated communities for more than 80 years. Operating more than 116 aircraft across 30+ countries, we use aviation and technology to overcome barriers that prevent people accessing healthcare, education, disaster relief, and the Gospel. 

While our aircraft reach some of the world's most remote places, it's our global technology infrastructure that keeps our people connected, our operations secure, and our mission moving.

As our IT Infrastructure Engineer, you'll be the technical expert behind the systems that keep MAF connected across the globe.

Working alongside our international IT team, you'll design, support, and continually improve the infrastructure that enables our staff, aircraft, and programmes to operate safely and effectively in some of the world's most remote locations.

• Designing, implementing, and supporting MAF's global infrastructure, networking, cloud, and communications environments.
• Managing and optimising networking, firewalls, VPNs, wireless networks, VoIP telephony, and secure connectivity across multiple countries.
• Supporting Microsoft Azure, Kubernetes, virtualisation platforms, Windows Server, Linux, and cloud infrastructure.
• Championing infrastructure security, resilience, disaster recovery, and continual improvement.
• Leading infrastructure upgrades, lifecycle planning, and technology projects that strengthen our global operations.
• Acting as the technical escalation point for complex infrastructure issues while mentoring and supporting colleagues across the IT team.
• Helping shape MAF's future technology strategy by evaluating emerging technologies and driving innovation.

But this role is about far more than designing networks and managing servers. Every secure connection you build helps keep mission teams connected. Every resilient system you maintain supports pilots flying safely into isolated communities. Every improvement you make helps ensure healthcare, education, disaster relief, and the Gospel continue reaching places few others can.

When you join MAF, you won't just become part of an IT team. You'll become part of a global mission. You'll work alongside talented colleagues across multiple countries who value collaboration, innovation, knowledge sharing, and serving one another well. We invest in our people, encourage professional development, and create opportunities to contribute to meaningful projects with global impact. As part of our One Team, One Mission culture, you'll help build and maintain the technology that enables our aircraft to fly, our teams to stay connected, and our programmes to serve some of the world's most isolated communities.

• Extensive experience designing and supporting enterprise IT infrastructure.
• At least five years' experience supporting networking, firewalls, routers, managed switches, VPNs, and VoIP systems.
• Strong knowledge of Microsoft Azure, cloud infrastructure, Kubernetes, or similar platforms.
• Experience with Windows Server, Linux, Active Directory, and virtualisation technologies.
• Proven experience implementing and maintaining secure infrastructure environments.
• Excellent troubleshooting, analytical, and problem-solving skills.
• Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
• Ability to mentor colleagues and contribute to a collaborative global IT team.
• A personal Christian faith and a willingness to actively support MAF's vision, mission, and values.

• ITIL qualification or experience working within an ITIL environment.
• Experience with Fortinet firewalls and security solutions.
• Experience with UniFi networking.
• Experience with Asterisk or FreePBX telephony.
• Experience supporting global or multi-site organisations.
• Previous leadership or mentoring experience.

If you're looking for more than just another infrastructure role, this is your opportunity to combine technical excellence with meaningful purpose.

Join a global team that's using technology, aviation, and innovation to bring help, hope, and healing to some of the world's most isolated communities.