Ancillary Scheduler (FDC)

The Scheduler coordinates ancillary department schedules, working with the various departments, and physicians to maintain efficient department workflow. The scheduler also performs various duties associated with routine patient encounters, maintains positive relationships with patients, family members, visitors and fellow employees. Tasks include scheduling appointments for patients and referring physicians; maintains accurate and orderly schedules for departments; obtains and scans in documentation pertinent to the patient's appointment. The scheduler must maintain effective communication with physician offices and ancillary departments in this fast-paced environment.Office hours of the Scheduling Team are Monday-Friday 8:00am-5:00pm.

• →Receive and process incoming calls for appointments; be able to handle multi-line telephone/extension numbers
• →For patients from outside doctors or MANA clinics, follow appropriate rules for building new patient accounts
• →Secure general information from patient for scheduling purposes in computer (e.g. name, date of birth, physical problems/symptoms, convenient appointment times, referring physician's name, etc.)
• →Ascertain patient needs, modality availability, and timeliness of exams

• High school diploma or GED
• 12 – 18 months related experience and/or training