Data Entry/Mail Supervisor

The Data Entry/Mail Supervisor performs various procedures associated with the posting of special billing charges, payment and adjustment posting, researching of all EOB's to ensure accurate posting; posting of electronic remittance advices, daily reconciliation of direct deposits from the insurance carrier, and daily balancing of the eClinical Works database.

• →Familiar with mail processing procedures and able to keep accurate record of transactions regarding deposit amounts and make out daily deposit slips for monies received.
• →Able to research and correct posting errors received from the Reimbursement Department, claim task queues, Patient Billing Services, Insurance Representatives, etc.. and then use these situations as training tools to improve staff accuracy or to initiate policy changes to correct issues.
• →Scheduling and maintenance of End of Day and End of Month reporting.
• →Maintenance of paper document storage, ensuring that all documents are scanned and filed into appropriate section of eClinical Works.
• →Demonstrate complete knowledge of both manual and electronic payment application workflows within eClinical.
• →Demonstrate ability to reconcile Electronic Funds Transaction (EFT) report with the electronic remittance advises and explanation of benefits for posting into the database.
• →Demonstrate complete knowledge in researching, preparing manual posting batches of EOB's and upload to Orbograph for ERA generation.
• →Demonstrate ability to post all EOB's from insurance companies and ability to process patient payment files through the Lockbox function of eClincal Works.
• →Perform any other related duties as required or assigned

• High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc.
• 2 years related experience and/or training
• 12 to 18 months related management experience.