Claims Trainer

• Bachelor's degree or equivalent experience in health insurance claims
• 5+ years processing, auditing, or configuring health insurance claims across medical, dental, and vision
• 3+ years building or delivering training curriculum or technical/procedural documentation, ideally at a health plan or managed care organization
• Experience with Medicare Advantage, Medicaid, or ASO/self-funded claims
• Claims examiner certification background a plus

• Working knowledge of core claims platforms (Javelina, ElDorado, QicLink, Facets, or similar)
• Working knowledge of standard claims coding (CPT, HCPCS, ICD-10, revenue codes)
• Working knowledge of CMS guidelines, state prompt-pay laws, HIPAA, and ERISA
• Instructional design background and familiarity with LMS platforms (Cornerstone, Workday Learning) preferred
• Experience with process-mapping and documentation tools (Visio, Lucidchart, SharePoint, Confluence) preferred
• Six Sigma or quality improvement background a plus

• Competitive base salary and benefits effective day one
• Comprehensive medical and dental through our own health solutions (yes, we use what we build)
• Unlimited PTO—rest and recharge time is non-negotiable
• Mental health support, retirement planning, and financial protection
• Professional development with clear career progression and learning budgets
• Mission-driven culture where diverse perspectives drive real impact on people's health

Want the full picture? Visit personifyhealthbenefits.com to explore our complete benefits package, wellness programs, and other employee perks.

Compensation: This position offers a base salary range of $65,000 - $78,000, depending on location, skills, and experience. You're eligible for our full benefits package starting day one.

Our Commitment: Personify Health is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive—because diversity is core to who we are and critical to our work in health and wellbeing.

Stay Safe: Personify Health will never ask for payment or sensitive personal information like social security numbers during hiring. All official communication comes from verified company email addresses and or our secure applicant tracking system. Suspicious requests? Report them to talent@personifyhealth.com. View all legitimate openings at personifyhealth.com/careers.