Business Assistant

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Quick Summary

Overview

Overview As an Insurance Coordinator, you will play a pivotal role in ensuring smooth operations within the dental office by managing all aspects of dental insurance processing and patient billing.

Key Responsibilities

Verify dental insurance coverage for new and existing patients. Communicate with insurance companies to confirm patient eligibility and benefits. Update patient records with accurate insurance information.

Requirements Summary

Proven experience working in dental office administration or insurance coordination preferred. Proficiency in dental practice management software and insurance billing systems.

Technical Tools

OtherAssistant

At Premier Dentist Partners, your goals are our goals. Whether you are early in your career or an experienced professional, we provide opportunities to grow, learn, and flourish at every stage of your career. Our team members are valued, supported, and given the resources they need to succeed.

As a Business Assistant, you will play a pivotal role in the smooth and efficient functioning of the dental practice’s administrative and business operations. You will help create an exceptional patient experience while supporting the front office, coordinating patient interactions, and contributing to the overall success of the dental practice.

Responsibilities

~1 min read

→Greet patients and create a welcoming, positive experience
→Manage incoming calls and schedule patient appointments
→Manage the daily schedule and support efficient patient flow
→Verify insurance benefits and explain coverage to patients
→Process payments, copays, and outstanding balances
→Provide patients with accurate treatment cost estimates and financial information
→Assist with billing, coding, and insurance claim submissions
→Communicate treatment plans and financial information clearly and professionally
→Address and resolve patient questions and concerns professionally, escalating to the Office Manager when appropriate
→Order and restock office supplies as needed
→Maintain accurate patient records and documentation
→Work closely with the dental team to ensure smooth and efficient patient care
→Support additional administrative and operational needs of the practice as needed

Requirements

~1 min read

High school diploma or equivalent
Business or administrative experience in a dental office preferred
Strong organizational and communication skills
Excellent customer service skills
Ability to work effectively in a fast-paced, team-oriented environment
Comfortable learning and utilizing dental practice management systems and office software