ServiceNow Developer

Sentinel is seeking a ServiceNow Developer to support one of our largest customers. The ServiceNow Developer is responsible for the technical configuration, customization, scripting, workflow automation, integrations, and ongoing maintenance of the organization’s ServiceNow platform. This role focuses on supporting core IT Service Management (ITSM) capabilities, developing Service Catalog solutions, automating business processes, and collaborating with IT teams and business stakeholders to deliver scalable and reliable ServiceNow solutions. This is a 1-year long contract position and requires onsite work at the client location in Chicago, Illinois.

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• 2–4 years of hands-on experience with ServiceNow development, configuration, and administration.
• Must have experience with ServiceNow ITSM modules and Service Catalog.
• ServiceNow Certified System Administrator (CSA) certification.
• Hands-on experience with JavaScript and ServiceNow scripting.
• Working knowledge of HTML, CSS, JSON, XML, REST, and SOAP web services.
• Strong understanding of ITIL processes, including Incident, Request, Problem, Change, and CMDB.
• Manage technical interactions with ServiceNow support (HI/Impact portal) to track defects and operational support cases.
• Experience working in Agile/Scrum development environments.
• ServiceNow Certified Application Developer (CAD) certification preferred.
• ITIL v4 Foundation certification preferred.
• A valid driver’s license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a “can-do” attitude

We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.

If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment – we’d like to have you join our team.  Learn more at www.sentinel.com/careers.

As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.

The “Know Your Rights” Poster is available here

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Sentinel EEO Policy Statement is available here.

https://www.sentinel.com/about/diversity

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