Community Advocate Pharmacy Technician

Symbria Rx Services is seeking a team oriented, Community Advocate Pharmacy Technician who shares our commitment to ensuring the health and wellness of seniors. As one of the few 100% employee-owned companies in healthcare, our business practices are guided strictly by the values to which our employee owners are committed to. For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.

 

• 9:00am to 5:30pm Monday through Friday and every 3rd weekend.
• Must currently live in a state Symbria Rx Services is licensed in: AZ, CO, IN, IL, FL, KS, MA, MI, MO, OH, PA, WI
• 100% Remote

The main function of this role will be triaging calls and assisting callers.

• →Contact physician’s office as needed for refill authorization.
• →Contact client for verification of orders as needed.
• →Process all new and refill prescriptions.
• →Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
• →Document correspondence and follow up in the system.
• →Prepare audit sheets and provide feedback to manager.
• →Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
• →Initiate and document correspondence and follow up in system.
• →Answer incoming calls promptly and provide high standard of customer service to the client.

• High School diploma or general education degree (GED).
• Pharmacy Technician license and Certification (CPhT) as per state requirements.
• Long-term care pharmacy experience required.
• Frameworks and Docutrack experience required.

• Integrity – Honest, Fairness and ethics
• Compassion – Commitment to serving seniors
• Stewardship – Maximizing mission and margin
• Innovation – Striving to enhance our value to your organization
• Teamwork – Working together unselfishly toward goals

• Competitive pay, aligned with market guidelines
• Full Benefits Package, including very generous paid time off plans
• Professional liability coverage
• 100% employer-funded ESOP retirement plan
• 401(k) and Roth(k) plans
• Continuing education
• Credit union membership

 

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