H&S Consultant

• →Carry out H&S reviews on-site or remotely, delivering an organised and professional experience.
• →Assess clients against key UK H&S legislation and guidance, identifying what’s working well and where improvements are needed.
• →Produce clear, concise reports and action plans.
• →Give practical, proportionate advice that works for SMEs, offering realistic recommendations. 
• →Keep accurate records of findings, conversations and agreed actions to support a strong audit trail.

• Build trust quickly with business owners, managers and employees at all levels.
• Explain legal duties and risk concepts in a calm, straightforward way and communicate urgency. 
• Manage expectations professionally and represent Phoenix with credibility in every interaction.

• Spot where clients could benefit from extra support (e.g., further consultancy time, training, or specialist assessments) and flag these appropriately.
• Help retain clients by clearly demonstrating progress and explaining next steps.
• Work closely with internal teams to ensure a smooth client journey and support the conversion of identified opportunities.

• Deliver work that meets Phoenix processes, templates and quality standards.
• Maintain high standards of accuracy and consistency in all written outputs.
• Take part in coaching, CPD and quality reviews to continually strengthen your technical skills.
• Escalate serious risks or safeguarding concerns promptly through the correct channels.

• Minimum Level 3 H&S qualification (e.g., NEBOSH General Certificate or equivalent).
• TechIOSH status (or clear evidence you're eligible and actively working towards it).
• Sound working knowledge of UK H&S legislation and how to apply it proportionately in SME environments.
• Proven client-facing experience with exemplary communication and people skills.
• Strong commercial awareness, including the ability to recognise client needs, articulate value, and contribute to service growth in an ethical manner.
• High standard of written English with the ability to produce clear and structured outputs.
• Strong planning and time management skills; able to manage a schedule of client delivery and admin/record-keeping effectively.
• Competent IT user (CRM/workflow tools, document templates, Microsoft 365) and comfortable adopting new tools.
• Full UK driving licence and willingness to travel (where on-site delivery is required).

• GradIOSH (or working towards) and/or higher-level H&S qualifications (e.g., NEBOSH Diploma, NCRQ, BSc/Grad Dip).
• Experience delivering compliance reviews, audits, or consultancy services across varied sectors.
• General workplace fire safety knowledge or experience.
• Experience supporting development of client documentation (policies, risk assessment suites, SOPs) and implementing practical action plans.
• Experience delivering training e.g. toolbox talks, workshops, leadership briefings.
• Familiarity with HSE management models (e.g., HSG65/PDCA) and applying them in real-world SME environments.

We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.

Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team!