15d ago

Travel Sales Agent

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OtherSales Agent

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Quick Summary

Requirements Summary

Reliable and available to work a full-time schedule between 35-45 hours/week based on business needs. Tech Savvy: Strong typing skills and proficient with internet navigation, chat, email,

Technical Tools

OtherSales Agent

About the Role

~1 min read

World Travel Holdings is seeking motivated Travel Sales Agents who thrive on building strong client relationships, closing sales, and driving repeat and referral business. If you're passionate about delivering exceptional service and ready to turn your love of travel into a rewarding remote career, this could be the perfect opportunity.

What We Offer

~1 min read

✓Pay: Average first-year earnings are approximately $40K with greater potential as you gain experience. Compensation includes a guaranteed base pay of $15/hour or performance-based incentives, whichever is greater.

✓Training: Paid initial training and ongoing development to support your growth and success.

✓Equipment: We’ll provide you with the computer equipment and headset needed to work remote.

✓Support: Our internal support team is available real-time to help you be successful.

✓Benefits: Eligible 90 days after hire to include medical, dental, 401K, paid time off, and more.

✓Travel Perks: Experience the industry through deeply discounted cruises, access to travel agent rates, and more.

✓Paid Training: $15/hour, with comprehensive onboarding and ongoing development

✓Earnings Potential: Average first-year earnings of approximately $40,000, with higher earning potential based on performance; includes base pay of $15/hour or incentive-based earnings, whichever is greater

✓Comprehensive medical, dental, and vision coverage

✓Company-paid life and disability insurance

✓401(k) with discretionary company match

✓Paid time off and holidays

✓Travel discounts and employee perks

✓Employee Assistance Program (EAP)

✓Professional development and learning opportunities

Responsibilities

~1 min read

→Serve as a trusted travel advisor by delivering expert recommendations tailored to customer needs.
→Build new customer relationships by handling 1–2 inbound calls per hour.
→Accurately process new vacation reservations and make requested changes to existing reservations in a timely manner.
→Adhere to our Customer Connection methodology to ensure customers receive a remarkable experience.
→Manage assigned leads by completing multiple follow-up touchpoints and updating CRM records.
→Proactively engage prospective customers through targeted outreach campaigns.
→Navigate through multiple browsers and systems, chat via instant messaging, and respond to emails all while maintaining an engaged conversation with our customer.
→Consistently meet or exceed sales goals by applying team lead feedback, executing sales strategies, and prioritizing calls effectively.
→Remain accessible and responsive via phone, email, and chat during scheduled work hours.
→Engage in team meetings and training to build knowledge and stay informed of company initiatives.
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Requirements

~1 min read

Schedule Adherence: Reliable and available to work a full-time schedule between 35-45 hours/week based on business needs.
Tech Savvy: Strong typing skills and proficient with internet navigation, chat, email, and Microsoft Office.
Communication: Ability to communicate through all mediums (verbal, listening, written) and confidence to make outbound, follow-up calls to customers.
Receptive: Open to receive coaching feedback through regular meetings and apply learnings.
Dexterity: Able to concentrate and sit or stand at a desk while viewing a computer screen repetitively and answering the phone for each scheduled shift.
Remote: Self-motivated and adaptable to succeed in a structured virtual call center with reliable internet (at least 5.0 Mbps upload / 10 Mbps download).
Workspace: Must have a private, distraction-free workspace where you can focus. To avoid overlap, your home office must be in a different residence from any other World Travel Holdings remote employee.

Full-time schedule (35–45 hours/week) based on business needs
Training: 6 weeks, Monday–Friday, 10:00 AM–7:00 PM EST
Post-Training Schedule: Assigned shifts may fall between 10:00 AM–11:30 PM EST, including weekends, holidays, and non-consecutive days off
Ongoing Scheduling: Quarterly shift bids with schedules that may range between 6:00 AM–2:00 AM EST

World Travel Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to any status protected by applicable law.