Senior Accounts Receivable Specialist

United States·Fremontsenior

Finance & AccountingAccounts Receivable Specialist

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Requirements Summary

Competitive compensation, benefits and generous time-off policies 4-Day summer work weeks and a winter holiday break 401(k) / DCCP matching Annual bonus program Casual, dog-friendly,

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Finance & AccountingAccounts Receivable Specialist

Join Team CARFAX as a Senior Accounts Receivable Specialist

Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment.

We are looking for a detail-oriented individual with strong organizational skills to join our team as the Accounts Receivable Specialist. In this role, you will contribute to the trusted CARFAX brand by supporting our internal and external customers with a variety of accounting functions, including escalated billing issues, payment application and research, and account reconciliation. This position reports to the Accounts Receivable Manager.

At CARFAX, we believe in the power of teamwork and value in-person interactions so that we can collaborate and thrive together. This position will require 3 days a week in our Centreville, VA office subject to change with future business needs. Our office will be moving to Reston, VA in 2026!

As a Senior Accounts Receivable Specialist you will:

Collaborate with internal and external business partners to ensure timely resolution of account issues
Perform analysis of the Accounts Receivable Aging to identify trends

Investigate billing discrepancies by collaborating with sales, account management and billing teams.

Document all collection activities, calls, and status updates related to the detailed aging reporting.

Prepare documentation related to uncollectible accounts and relay necessary information to our third party collection agency

Proactively address account issues with a sense of urgency
Oversee case queues related to internal and external customer inquiries and escalations
Process high volume payment application through manual and automated processes
Use problem-solving and multitasking skills to quickly identify and resolve account issues while meeting department goals
Collaborate with a team of enthusiastic professionals to minimize aging / bad debt.
Perform complex collections activities on outstanding customer accounts
Identify and implement process improvements

What we're looking for:

5+ years of accounts receivable experience and demonstrated success with account reconciliation and reporting
Bachelor’s degree in accounting or related field preferred
Experience using Netsuite and Salesforce preferred

Experience with collection of overdue accounts

Microsoft Office skills; strong proficiency in Excel, must be proficient with pivot tables, advanced formulas, and data analysis tools
Ability to be self- directed, detail-oriented, customer-focused, organized, and able to work in a team-oriented environment
Strong research, analytical, and reporting skills
Excellent communication skills, both written and verbal, with keen attention to detail
Knowledge of general accounting principles, regulatory standards and compliance requirements

What’s in it for you:

Competitive compensation, benefits and generous time-off policies
4-Day summer work weeks and a winter holiday break
401(k) / DCCP matching
Annual bonus program
Casual, dog-friendly, and innovative office spaces
For a comprehensive list of benefits, please visit our website: https://jobs.jobvite.com/carfax/p/benefits

Don’t just take our word for it: