Collections Specialist

Review and research a high volume of transactions, documenting issues and identifying root causes.

Perform weekly and month-end reconciliations and roll-forward analysis on AR accounts.

Partner with operations and customers to clear short/over payments and unapplied cash.

Prepare and process account adjustments and ensure accuracy of financial records.

Utilize advanced Excel skills (pivot tables, macros, VBA, Power Query) for reconciliations and reporting.

Collaborate with internal teams to improve invoicing, reporting, and process controls.

Provide excellent customer service on AR account inquiries.

Bachelor’s or Associate Degree in Accounting, Finance, or related field.

3+ years of AR, reconciliation, or collections experience (transportation/logistics a plus).

Strong Excel skills (pivot tables, macros, VBA, Power Query).

Experience in account reconciliations and collections for large or complex accounts.

Detail-oriented, with strong problem-solving and communication skills.