VBDC Agent - D2C

At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, our reputation-based digital wholesale auction marketplace, Dealerclub, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.

No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challengeand Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.

But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.

About the Role:

As a VBDC sales agent, you are the first contact of web customers who have shown an interest in a new or used vehicle. Your goal is to understand their needs and convince them to come to the dealership.  

The key responsibilities include:

• Achieving and exceeding the VBDC’s objectives with respect to customer service standards, sales objectives, call duration and other objectives.

• Demonstrate professionalism at all times: on the phone and in emails.

• Perform other duties assigned by the immediate supervisor.

About You:  

• Strong communication skills with proven ability to produce engaging, thoughtful and relevant content for press releases and bylines.

• Bilingualism (English and French)

• Sense of initiative, adaptability, meticulousness, and good judgment.

• Minimum 3 years of sales experience and ability to identify a sales opportunity.

• Your time, your terms: embrace flexible hours with the option to earn during evenings and weekends

• Ability to work cross-functionally and align teams to work towards common goals.

• Automotive industry expertise.

Compensation & Earning Potential:

Top talent deserves top rewards. At Cars Commerce, we don’t cap your earnings, we accelerate them. Our compensation model is structured to recognize impact, reward performance, and fuel your success.

Our structure includes:

• Competitive Base Salary: We believe your hustle should pay off—we offer $48K CAD salary to back you up

• Uncapped Commission: Tied to performance metrics, with clear, transparent targets. Your success is your runway. If you’re motivated by opportunity and driven to outperform, this role is your next big move.

Join us. Lead growth. Own the impact. Be rewarded. If you’re ready to elevate your sales career with a company redefining automotive commerce, we want to hear from you.