Data Analytics & Business Intelligence Manager

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.

The Data Analytics & Business Intelligence Manager (DA&BIM) is responsible for the design, development, management, and optimization of organizational data systems, reporting solutions, and business intelligence tools. As part of the Information Technology Department, this position serves as the organization's subject matter expert for enterprise data management, reporting, analytics, and data warehousing initiatives across clinical, operational, financial, and administrative systems. 

The DA&BIM works closely with leadership, program teams, finance, quality improvement, and external software vendors to ensure accurate, timely, and actionable data is available to support strategic decision-making, regulatory compliance, performance measurement, and operational excellence. 

This role oversees data architecture, data integration, reporting development, business intelligence solutions, and data governance activities while supporting key enterprise applications, including Netsmart myEvolv. 

• →Data Warehouse Development and Management 
• →Collaborate with inter-departmental staff, technical contractors, and technology vendors to design, implement, maintain, and enhance the organization's enterprise data warehouse, data architecture, data mining, data cleansing, and other associated data pipelines. 

• →Ensure data integrity, consistency, security, and governance across reporting environments. 

• →Monitor and optimize database performance and data warehouse operations. 

• →Maintain comprehensive documentation of data structures, business rules, data definitions, and reporting logic. 

• →Identify opportunities to expand data aggregation (e.g., data warehousing) to integrate existing, disparate data systems (HRIS, billing, finance), reporting, dashboards, etc. 

• Education 
• A bachelor's degree in Computer Science, Information Systems, Data Analytics, Business Intelligence, Information Technology, or a related field is required.  

• Master's degree preferred.  

Casa Esperanza Benefits Package:

• Compensation:  $87,000-$90,000 annual salary
• 401(k) Retirement Plan: All eligible employees may elect to participate after 1 year of service. Casa Esperanza, Inc. will match a contribution of up to 6% of your annual salary
• Holiday Pay (12 days per year + 1 floating holiday)
• Paid Time Off (PTO) - 18 days year one, 20.5 days at year two, 23 days at year five
• Sick Pay - 10 paid days per year
• Long/Short-Term Disability 
• Paid by Company Life Insurance
• Health Insurance (Medical, Dental, Vision)
• Health Reimbursement Arrangement (HRA)
• FSA/DCA (Flexible Spending Account & Dependent Care)
• ComPsych Guidance Resources - EAP
• Educational Opportunities
• Tuition Remission
• Employee Ticket at Work (Discounts for Entertainment, travel, movies, etc.)
• Career Advancement Opportunities
• Increased Salary for Credentials
• and more...

Physical & Mental Requirements

While performing the duties of this job, the employee is regularly required to walk, stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.

At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID-19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and a booster, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Casa Esperanza’s EEO Statement

Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.

We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Casa Esperanza, Inc. also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. All employees, interns, volunteers, and contractors of Casa Esperanza, Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process, please email hr@casaesperanza.org.