Attwell Books Sales Assistant

At Catch The Fire Toronto, we exist to continually encounter God’s presence, leading people in transformation so we can bring the Kingdom of God to our city and the world.

We envision a team where every individual brings our unique values to life.

Presence:

• I am a pursuer of His Presence and I value the anointing of the Holy Spirit
• I positively contribute to an atmosphere where God’s presence is a priority.

Encounter:

• I am hungry to intentionally experience God and be in relationship with Him.
• I actively seek opportunities to bring others into encounters with God.

Transformation:

• I am on a transformation journey and I am proactive in the healing of my heart.
• I pursue and welcome feedback from those I lead and am led by.

PURPOSE

The Attwell Books Sales Assistant serves as the primary point of contact for customers at Attwell Books during Catch The Fire Toronto Sunday services.  The role focuses on delivering a warm, excellent retail experience by actively assisting patrons in selecting books, Bibles, and merchandise, maintaining precise point-of-sales (POS) operations, and keeping the retail environment clean, organized and inviting.

RESPONSIBILITIES

Customer Service & Sales

• Greet visitors warmly and cultivate an inviting atmosphere aligned with ministry standards.
• Assist customers with inquiries, offering helpful recommendations for books, Bibles, and ministry event merchandise.
• Provide attentive, courteous service throughout every shift to ensure high customer satisfaction.

Retail Operations & POS Management

• Operate the POS terminal accurately to process cash, debit, and credit card payments.
• Ensure accurate shift reconciliation and handle financial transactions with integrity.
• Maintain familiarity with store promotions, pricing, and current stock.

Merchandising & Inventory Control

• Unpack, receive, and restock inventory onto the sales floor.
• Maintain clean, organized, and aesthetically pleasing merchandise displays.
• Ensure retail shelves and display fixtures are kept tidy, stocked, and dust-free.

QUALIFICATIONS

Skills & Knowledge

• Strong interpersonal and communication skills with a customer-first approach.
• High accuracy and attention to detail when operating POS equipment and handling payments.
• Ability to lift, handle, and arrange boxed books and retail merchandise.
• Reliability, punctuality, and commitment to working assigned Sunday shifts.
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Experience

• Previous experience in retail, customer service, cash handling, or inventory management is considered an asset.

DETAILS

Report To:  Retail Manager

Type: Part-Time (4.5 hours/weekly)

Schedule: Sundays, 9:00am - 1:30pm

Pay: $17.95/hr

Note:  Additional hours may be available for special events or conferences.

Key Relationships: Staff, School of Ministry Students, Congregation Members, Customers