Operations Excellence Lead

C-Care International, part of the healthcare cluster of CIEL Group, is a Mauritian private healthcare group that owns and operates four healthcare facilities in Mauritius, namely C-Care Darné, Wellkin, Grand-Baie and Tamarin, and two hospitals in Uganda, C-Care IHK and IMC. C-Care also owns and manages 22 primary care Clinics and 55 C-Lab collection centres in Mauritius, Uganda, and Madagascar.

• Bachelor’s degree in Pharmacy, Commerce, or a related field.

• Minimum 3 years’ experience in leading a retail pharmacy or retail sales environment with proven results in sales growth, customer satisfaction, and team leadership.

• Strong knowledge of pharmaceutical, medication, and healthcare products.

• Good understanding of business finance, including turnover, profit, and P&L.

• Ability to define, monitor, and report key performance indicators (KPIs).

• Strong customer engagement and sales skills.

• Proven ability to lead, coach, and develop teams.

• Computer literate with experience in HIS, Word, and Excel.

• Positive mindset with strong communication skills and ability to work under pressure.

• Proactive, curious, and motivated with a strong drive for continuous learning and improvement.

Location: C-Care Corporate Office, Moka, Mauritius

Management reserves the right to call only the best candidates for an interview. If you have not received any communication after the deadline, feel free to call us for any query.