Department Supervisor II – Neuro Expansion

Join Cleveland Clinic Neurological Institute and become part of one of the world’s most respected healthcare organizations. We are expanding with a new, one-million-square-foot, 15-floor, state-of-the-art facility on Cleveland Clinic Main Campus designed to elevate care for complex neurological conditions — including spine injuries, epileptic seizures, movement disorders, multiple sclerosis and stroke.  

This advanced building brings every stage of care under one roof, featuring dedicated spaces for outpatient services, surgery, stepdown, ICU and epilepsy monitoring, as well as additional operating rooms and expanded ambulatory, infusion, imaging, EMG, sleep and rehabilitation services. We are welcoming new caregivers to collaborate within our multidisciplinary teams and contribute to nationally recognized, innovative neurological care. Join us and be part of the next wave of transformative care at Cleveland Clinic. 

As Department Supervisor II – Surgical Support Services, you will supervise caregivers, acting as a technical resource for the team and goal implementation. Your focus will be on creating a cohesive, collaborative, and strong workplace environment where every caregiver can excel in their roles while providing the best patient care possible. You will identify improvement opportunities, monitor progress, offer training as needed, and seek ways to enhance the department. 

A caregiver who excels in this role will:  

• Supervise caregivers in daily operations.  

• Maintain staffing levels.  

• Approve and schedule paid time off and leave requests.  

• Provide leadership and training.  

• Coordinate and provide orientation and education.  

• Analyze workflow and procedures.  

• Identify and implement opportunities to improve procedures, processes, speed, quality and effectiveness.  

• Ensure cross coverage.  

• Develop an effective work team.  

• Encourage and support morale building activities and positive attitudes.  

• Communicate with caregivers and provide orientation on policies.  

Minimum qualifications for the ideal future caregiver include:  

• Associate’s Degree and two years of related supervisory experience OR High School Diploma/GED and four years of experience 

• Knowledge of supervision, training, development and public relations practices 

• Available 24/7 through an issues pager or cell phone 

Preferred qualifications for the ideal future caregiver include: 

• Healthcare experience in a large organization  

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to communicate and exchange accurate information
• Ability to travel throughout the hospital system
• In some locations, ability to transport up to 25 pounds 
• Ability to operate various types of powered material handling equipment.

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.