Patient Service Specialist - Emergency Department

Saint Lucie West Med Centermid

OtherService Specialist

0 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Provide a comprehensive, proactive and “Patients First” experience for patients and visitors. Investigate, triage and resolve patient issues using the established HEART model.

Requirements Summary

High School Diploma or GED and two years of experience in patient registration, appointment scheduling,

Technical Tools

OtherService Specialist

Patient Service Specialist - Emergency Department

Port St Lucie

Saint Lucie West Med Center

SLW ER Admitting-Cleveland Clinic Martin Health

000667

Day/Evening/Night/Weekend

12:00pm-12:00am

Join the Cleveland Clinic Florida team, where you will work alongside passionate caregivers and provide patient-first healthcare. For residents of west Port St. Lucie, Martin Health at St. Lucie West provides a wide range of health care resources close to home. Our facility is conveniently located for residents in the fastest-growing area of the Treasure Coast. Since 1995, the facility in St. Lucie West has provided access to vital medical care. Cleveland Clinic is recognized as one of the top hospitals in the nation. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. Your main responsibilities will be supporting the Emergency Department and Outpatient Admitting registration areas. The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic.

Requirements

~1 min read

Dexterity sufficient to operate a PC and other office equipment.
Requires extended periods of standing, walking or sitting.
Good visual acuity through normal or corrected vision.
Must be able to navigate various locations and function in a fast-paced, hectic environment.
Ability to lift and transport up to 25 pounds.

Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.