Integrated Behavioral Health Support Specialist

• Write letters of medical necessity for out-of-network referrals and special services, as needed, and submit to insurance company for approval.
• Fax all written referrals/prescriptions, pertinent medical records, and any other requested information to the specialist, to ensure quality patient care.
• Assist in completion of patient forms for school, work, disability, camp, etc.
• Cancel, reschedule and confirm patient appointments when necessary
• Direct or address requests of walk-in inquiries as appropriate.
• Process incoming/outgoing correspondence and perform necessary follow up action.
• Index and categorize faxes and scanned documents for EMR.
• Other duties may be assigned to meet business needs.

• Knowledge of medical and behavioral health terminology and office procedures preferred.
• Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
• Maintain strictest confidentiality and discretion.
• Working knowledge of Microsoft products preferred.
• Ability to read, understand and follow oral written instructions.
• Ability to communicate clearly and concisely.
• Ability to multitask in a fast paced environment.

If you are interested in this opportunity and have the desired qualifications, please Apply Now!