Billings and Collections Specialist

As a Senior Billing and Collections Analyst, you’ll own the full order-to-invoice cycle, turning delivered hardware, professional services, and compute usage into accurate, timely invoices that support clean financial reporting and on-time customer payment. You’ll serve as a key link between Sales, Services, and Finance by leading month-end billing close activities, translating contract terms into billing in NetSuite, and managing credits and adjustments with audit-ready documentation.

You’ll respond to billing inquiries, resolve order-to-invoice issues before they delay payment, and identify process improvements and automation opportunities. This is a high-impact role where your attention to detail, problem-solving, and cross-functional collaboration strengthen billing accuracy and help build a scalable foundation for growth.

• →Own end-to-end billing across hardware, professional services, and compute services, ensuring accurate and timely invoicing.
• →Perform month-end billing close activities by coordinating inputs from internal teams, validating period activity including compute usage, and resolving exceptions before invoicing.
• →Execute billing in NetSuite by translating contract terms and operational activity into accurate invoices, billing schedules, and supporting documentation.
• →Manage billing adjustments including credits, credit memos or notes, voids, and rebills with appropriate approvals, audit-ready support, and clear root-cause tracking.
• →Support collections by ensuring invoices meet customer requirements including portal submissions, responding to billing inquiries, and resolving issues that delay payment.
• →Work with Sales, Services, Finance, and Systems teams to resolve order-to-invoice issues and improve upstream data quality.
• →Maintain SOPs, close checklists, reconciliations, and KPI tracking and reporting, and identify process and automation improvements to strengthen scalability and control.

• Bachelor’s degree in Accounting, Finance, Business, or related field (preferred)
• 4–7 years of progressive billing or finance operations experience, including ownership of month-end billing close (required)
• Hands-on NetSuite experience (required); experience with Advanced Revenue Management (ARM) (preferred)
• Advanced Microsoft Excel skills, including large data sets, pivot tables, and complex formulas (required)
• Strong attention to detail with proven ability to reconcile billing data, investigate variances, and drive issues to resolution (required)
• Strong understanding of billing operations, including invoicing, credits and adjustments, and invoice support documentation (required)
• Understanding of internal controls and maintaining audit-ready billing documentation (required)
• Experience billing across multiple revenue streams, including hardware, professional services, and usage-based or consumption services (preferred) Strong communication and cross-functional collaboration skills; ability to operate independently in a lean environment (required)
• Experience improving billing processes through documentation, standardization, and automation (preferred)

Cerebras Systems is committed to creating an equal and diverse environment and is proud to be an equal opportunity employer. We celebrate different backgrounds, perspectives, and skills. We believe inclusive teams build better products and companies. We try every day to build a work environment that empowers people to do their best work through continuous learning, growth and support of those around them.

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