Certik
Certik3d ago
New

IT Operations Specialist

United StatesUnited States·New YorkRemoteFull-timemid
OtherIt Operations Specialist
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Quick Summary

Requirements Summary

You are proactive, reliable, and enjoy helping people solve problems. You are highly organized, eager to learn, and comfortable supporting both technical and non-technical teams.

Technical Tools
google-workspaceslackzoomcybersecuritynetworkingsaas
About the Company
Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem.

Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation.

 
About You
You are proactive, reliable, and enjoy helping people solve problems. You are highly organized, eager to learn, and comfortable supporting both technical and non-technical teams. You enjoy being hands-on, can adapt quickly in a fast-paced environment, and are willing to take ownership of day-to-day operational tasks to help keep the office and systems running smoothly.
  • Provide day-to-day IT support for employees across hardware, software, accounts, and access-related issues
  • Assist with employee onboarding and offboarding, including laptop setup, account provisioning, and equipment management
  • Troubleshoot basic network, system, printer, conferencing, and office technology issues
  • Coordinate with internal teams and external vendors on IT-related requests and maintenance
  • Help manage inventory of laptops, accessories, and office IT equipment
  • Support company tools and platforms such as Google Workspace, Slack, Zoom, Okta, and related systems
  • Assist with documenting IT processes, setup guides, and internal procedures
  • Provide general operational support for office and cross-functional team needs when required
  •  
  • Bachelor's Degree in Computer Science, Engineering or related field
  • 2+ years of experience in IT support, help desk, office IT, or a related field preferred
  • Basic understanding of computer systems, networking, and common SaaS tools
  • Strong communication and interpersonal skills
  • Organized, detail-oriented, and responsive
  • Comfortable working in a fast-paced environment with shifting priorities
  • Willingness to learn new systems and technologies
  • Located near or able to commute conveniently to our Midtown Manhattan office
  • Experience supporting macOS environments
  • Familiarity with Google Workspace, Okta, Slack, Zoom, or MDM tools
  • Previous experience supporting office operations or employee onboarding processes
  • Interest in cybersecurity, blockchain, or Web3
  • The expected base salary range for this role is $70,000 - $90,000, depending on experience and qualifications.

    CertiK accepts applications for this position on an ongoing basis.
     
    CertiK is proud to offer medical, vision, and dental insurance, 401(k) plan with company matching, life and accidental death and dismemberment insurance, HSA (with high deductible plan), FSA, and other benefits to all full-time employees, along with flexible paid time off and holidays. CertiK also offers a variable commission program for business development sales roles.
     
    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
     
    CertiK is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law.
     
    CertiK will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
     
    All CertiK employees are expected to actively support diversity on their teams, and in the Company.

    Location & Eligibility

    Where is the job
    New York, United States
    Remote within one country
    Who can apply
    US

    Listing Details

    Posted
    May 15, 2026
    First seen
    May 15, 2026
    Last seen
    May 19, 2026

    Posting Health

    Days active
    3
    Repost count
    0
    Trust Level
    76%
    Scored at
    May 19, 2026

    Signal breakdown

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    Certik
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    CertiK is a leader in blockchain security, utilizing AI technology to monitor and protect blockchain protocols and smart contracts.

    Employees
    350
    Founded
    2018
    View company profile
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    CertikIT Operations Specialist