Associate Retirement Plan Solutions Specialist

The Associate Retirement Plan Solutions Specialist plays a key role in approving new business and existing business for the Retirement Plan Solutions team. This position supports the approval and maintenance of group retirement plan accounts and requires effective communication with advisors, recordkeepers, and internal stakeholders. The ideal candidate is adaptable, eager to learn, and a self-starter. Success in this role requires the ability to collaborate effectively and maintain attention to detail in a dynamic environment. The analyst will support these efforts by adhering to established processes, procedures, and regulatory requirements.

• →Play an entry level role in ensuring Cetera Financial Group’s ERISA/retirement plans fiduciary programs continue to conform to set guidelines.
• →Comply with processes and procedures of the team, including regulatory requirements.
• →Provide day-to-day operational support of CFG fiduciary programs, ensuring accuracy, key metrics, and SLA’s achieved.
• →Responsible for daily process of work associated with CFG’s retirement plan fiduciary programs, including new account set-up and maintenance.
• →Facilitates agreement review and ensure alignment with outside recordkeeper data.
• →Respond to inquiries from internal and external customers via email in a timely fashion.
• →Strong communication skills with advisors, recordkeepers, and internal teams.
• →Ability to communicate clearly in written format, including the ability to document decisions made effectively by program management, with supporting rationale.
• →Provide feedback and contribute to improving the overall fiduciary program experience.
• →Ability to distinguish multiple firm-specific versions of agreements and forms, recognize similarities and differences across firms; and to apply knowledge of each, as appropriate.
• →Conduct detailed reviews of scanned forms and applications to verify completeness and compliance.
• →Cross-reference with product sponsor/recordkeeper data to ensure alignment with regulatory standards.
• →Perform accurate data entry and maintain integrity of internal databases.
• →Collaborate with various teams to clarify and resolve discrepancies.

• Bachelor’s degree or equivalent experience
• 1-3 years of financial services workflow/operations experience
• Strong data entry experience
• Results driven and detail-oriented individual
• Strong organizational skills
• Ability to work both independently and in a team environment
• Microsoft Excel experience 
• Skilled in compensation analysis, including matching data between third-party vendor (recordkeeper) reports and internal systems to ensure accuracy.
• Able to identify and resolve inconsistencies in compensation records, supporting audit readiness and financial integrity.

• Experience with employer sponsored retirement plans.
• Experience working with recordkeepers or broker-dealers 
• Salesforce experience is a plus