Lead Commercial HVAC Service Technician

The Lead Service Technician role requires collaboration with the Sales Team, Project Managers, Service Coordinators, other Technicians and Customers. The ideal candidate has strong technical expertise across multiple HVAC systems, a well-rounded skill set, and excellent customer service skills.

• →Perform preventative maintenance and equipment inspections to ensure peak performance.
• →Conduct startup of newly installed HVAC equipment.
• →Follow proper procedures and complete all required documentation accurately.
• →Identify deficiencies and recommend corrective repairs or upgrades.
• →Interpret engineering drawings for system layout and operation.
• →Represent the company professionally with customers, contractors, and other trades.
• →Visit potential customers and help generate leads to grow service customer base.
• →Advise customers on preventive maintenance, CFM optimization, and corrective actions.
• →Recommend additional services beneficial to the customer.
• →Work collaboratively with team members to ensure customer satisfaction.
• →Submit paperwork/online reports to Service Admin Team in a timely manner.
• →Work safely and adhere to all company and OSHA safety requirements.
• →Follow directives from Field Supervisor and Service Manager.
• →Perform other duties as assigned.

• High school diploma or equivalent; technical school or HVAC-related degree preferred.
• Journeyman License required; Master License preferred.
• Minimum 5 years of commercial HVAC service experience, including startup and maintenance across multiple HVAC brands.
• Strong electrical knowledge: Chiller, cooling tower, hydronics, VRF, boilers, and airside systems.
• Combustion analysis and burner tuning expertise.
• Proficiency with Microsoft Office, handheld computing devices, and HVAC software.
• Works safely and efficiently — safety is the top priority.
• Customer service excellence — great with people.
• Sales acumen — ability to identify service and maintenance opportunities.
• Ability to work independently, manage multiple priorities, and collaborate with team members to ensure customer satisfaction.
• Ability to travel and work multiple days away from home to meet project requirements and deadlines.
• Flexibility to work overtime or weekends as required.

Work is in field environments at multiple customer sites daily. Tasks may include crawling, climbing, stooping, kneeling, and lifting. Exposure may include mechanical rooms, extreme weather, noise, and electrical hazards. Ability to lift up-to-50 lbs. regularly and 75lbs frequently.