Program Supervisor

Center for Human Development (CHD), is seeking a Program Supervisor for a Youth and Young Adult Supported Living Community located in Springfield, MA. This program provides long term support for young adults (18-22 years old). In this program, the population served will receive housing in an apartment setting where the focus is on development of independent living skills in the areas of employment, budgeting, transportation and education, etc.

The Program Supervisor assists the Program Manager/Assistant Program Manager (PM/APM) with the oversight of their assigned group home. The youths we service are referred to by the Department of Children and Families (DCF). The youth referred to the program will have complex mental health, medical, cognitive and behavioral challenges. Many of the youth have families struggling with a range of issues including substance abuse, domestic violence and mental health concerns, as well as economic stressors. The Program Supervisor assists in the completion of these processes and ensures that the maximum integration of CHD services are being carried out efficiently and effectively. The Program Supervisor works within the Agency's team model, establishing open communication, support and accountability among program staff. They assist in the overall functioning of the program to meet the needs of the youth and their families. They will provide supervision to the staff ensuring that the policies and procedures of the program are being followed and that the staff receive information, training, and guidance that promotes their growth and development. In the absence of the PM/APM, the Program Supervisor will assume the roles and responsibilities of the PM/APM.   

• Bachelor’s degree from an accredited educational institution preferred. (Can be substituted w/experience).
• Minimum of 3 years of residential and/or supervisory experience preferred.
• Experience working with youth and their families.
• Experience in community child welfare and mental health programming.
• Driver’s license required.
• Have a legally registered & insured car for work use.

The Program Supervisor should be a professional who actively supports the philosophy of the agency and maintains a high level of commitment to agency staff and clients. Personality traits should include:

• Philosophical commitment to the concept of human potential.
• Assertiveness and confidence.
• Sensitivity to issues of diversity and oppression.
• Directive and goal oriented.
• High energy level and self-initiated, creative and resourceful.
• Perform well under stress.
• Open and direct.
• Works well as a member of a team.
• Expresses patience, care and compassion.
• Enjoys recreational activities

The pay rate is $46,800. This full-time role includes a full-benefit package, including Dental, Health and Life insurance, paid time off, earned vacation time, just to name a few. 

The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve. 

If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!