Director, People Strategy & Program Management

The Director, People Strategy & Programs will be a senior leader within the People organization, responsible for translating Chime’s People Strategy into a clear, executable roadmap and ensuring its successful delivery across the company. This role will lead the People PMO and serve as a strategic integrator across People functions, driving alignment, prioritization, and measurable impact.

This leader will act as a catalyst for transforming the People function into a sustained competitive advantage by shaping strategy, managing a portfolio of enterprise-wide People initiatives, and ensuring disciplined execution through strong program management, change leadership, and performance measurement. The role requires deep HR expertise, strong business acumen, and the ability to operate as both a strategic architect and hands-on execution leader in highly ambiguous, high-visibility environments.

The base salary offered for this role and level of experience will begin at $199,000.00 and up to $275,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.  

• Own the end-to-end People Strategy roadmap, translating Chime’s People strategy into integrated, executable priorities across People teams.
• Lead the People PMO, including intake, prioritization, portfolio management, and delivery of enterprise-wide People initiatives.
• Ensure disciplined execution of People programs through strong program management, governance, and cross-functional alignment.
• Establish and manage People performance metrics, including KPIs and OKRs, to measure impact, organizational health, and progress against strategy.
• Drive change management and adoption for major People initiatives in partnership with People Product and functional leaders.
• Lead large-scale HR transformation efforts, including operating model evolution, process optimization, and service delivery improvements.
• Own HR M&A efforts, including People due diligence, integration planning, and execution.
• Build and lead a high-performing People Strategy & PMO team, fostering accountability, clarity, and continuous improvement.
• Serve as a trusted advisor to senior leaders, influencing decisions and solving complex, ambiguous business challenges.
  

• 12–15+ years of experience in People Strategy, People Operations, People Analytics, Strategic Workforce Planning, management consulting, or large-scale business and organizational transformation.
• Demonstrated experience designing and leading enterprise-level HR or business transformation initiatives with measurable impact.
• Deep expertise in program and portfolio management, including operating rhythms, governance, and executive-level reporting.
• Experience leading HR M&A activities, including due diligence and post-merger integration.
• Strong business acumen with the ability to connect People strategy to commercial and operational outcomes.
• Proven ability to translate abstract strategy into clear operational plans with minimal oversight.
• Exceptional stakeholder management skills, with the ability to influence and align leaders across a complex organization.
• Excellent written and verbal communication skills, including executive-level storytelling and synthesis.
• Highly detail-oriented, disciplined, and capable of managing multiple high-stakes initiatives simultaneously.

#LI-MM1 #LI-Onsite

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. 

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.