Front Desk Support

Description

CiminoCare is a family-owned company that looks to employ Caregivers that are compassionate, self-motivated, and proud to be a part of a team of professionals. Providing security, care, and assistance in a serene setting is an ideal fit for a candidate who enjoys working with seniors. Come join a growing company who has flourished by providing seniors with Old World Hospitality!

• →Welcome visitors warmly and directs them to their desired locations. 
• →Maintains security of the community and provides coverage of the front lobby ensuring no residents leave the building      unattended. 
• →Requires all guests to sign in and out.
• →Answer phones in a cheerful manner, routes calls to appropriate individuals and takes and relays messages when voice mail is      not available.
• →Ability to communicate and interact effectively, provide stability and act as a role model for residents and facility staff.
• →Demonstrate knowledge of and respect for the rights, dignity and individuality of every resident. 
• →Respond to questions about the facility, as well as the care and services provided. 
• →Tour prospective residents and/or their families throughout the community, obtaining pertinent information while completing      an inquiry form.
• →Maintains current knowledge of resident status, census, personnel and other relevant information. 
• →Coordinate mail flow in and out of facility, delivers  resident mail in a prompt manner
• →Maintain an organized work area and ensures lobby area is tidy and welcoming. Re-directs residents to their rooms when they      are sleepy
• →Accepts applications when job openings are posted and      routes to the appropriate supervisor.
• →Receives and receipts rent checks, bookkeeping as      directed.
• →Creates file for residents receiving Home Health      Services and ensures they document each visit. 
• →Assists residents with smoking privileges. 
• →Schedule appointments as directed.
• →Filing, auditing, faxing and e-mail as needed.
• →Perform other duties assigned.

Requirements

• Good physical and mental health.
• Maintain a well-groomed professional appearance.
• Speak and understand the English language.
• Effective use of interpersonal and communication skills.
• Strong organizational and leadership skills.
• Displays good judgment and problem solving. 
• Ability to understand and follow written and/or verbal directions.
• Ability to establish and carry out priorities within established time frame.

• High School Diploma or equivalent required. 
• Customer service experience