Full-Time Assistant Manager - Technical Services - Gamescape

A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.

• Supervise the maintenance and repair of all technical equipment within the center (e.g. arcade, bowling lanes, laser tag systems, etc.).
• Regularly inspect and troubleshoot equipment to identify issues promptly.
• Coordinate with external vendors or technicians for complex repairs.
• Maintain an inventory of spare parts, tools, and technical supplies.

• Oversee the technical infrastructure, including power distribution, lighting, sound systems, and network connectivity.
• Ensure compliance with safety standards and regulations.
• Address any facility-related technical challenges efficiently.

• Develop and implement cleaning protocols for technical equipment, gaming consoles, and touchscreens.
• Ensure that all surfaces are regularly sanitized, especially in high-traffic areas.
• Collaborate with Facilities/Janitorial manager to maintain a clean and hygienic environment.

• Train and supervise Bowling/Games technicians.
• Foster a positive work environment, emphasizing teamwork and skill development.
• Partner with scheduling manager to schedule shifts and manage workloads effectively.

• Conduct regular quality checks on technical equipment and systems.
• Implement preventive maintenance schedules.
•  Maintain records, address and report any discrepancies promptly.

• Work closely with the General Manager and other departments to align technical strategies with overall business goals.
• Provide input on capital investments related to technology upgrades.

• Previous experience in technical management, preferably within an entertainment or hospitality setting preferred.
• Familiarity with various entertainment systems, audiovisual equipment, and IT infrastructure.
• Ability to lead and motivate a technical team.
• Quick thinking and effective problem-solving abilities.
• Willingness to work evenings, weekends, and holidays as needed.

• Frequent bending, kneeling, and lifting up to 50 lbs.
• Frequent standing, walking and reaching around the FEC.
• Noise level may be moderate to high at times.
• Be able to work in a standing position for extended periods of time.