Full-Time Restaurant Assistant Manager

A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.

The essential duties and responsibilities of a Restaurant Assistant Manager include, but are not limited to, the following:

• →Trains and coaches Team Members to serve food and drinks to guests in a courteous and timely manner
• →Interacts verbally with Guests creating a friendly and upbeat atmosphere
• →Completes assigned administrative functions
• →Ensures cash handling procedures are completed according to company and brand policy
• →Manages service of alcohol according to all state and federal laws and regulations
• →Conducts regular inventory and ordering as necessary
• →Accepts and audits deliveries
• →Adheres to budgets, increasing profits through cost managements and sales growth
• →Handles complex and challenging customer service scenarios
• →Ensures that Team Members follow the dress code
• →Learns and follows the policies and procedures as established in Cinemark’s Guidelines. Enforces these with all staff fairly and consistently
• →Reports all Employee relations issues to the General Manager and/ (In the absence of the General Manager, management should report Employee relations issues to www.convercent.com)
• →All management members must follow the Employee Relations Reporting Protocol
• →All management members are held at a high work ethic standard and code of conduct
• →Consistently identifies and sanitizes Employee and Guest high-contact areas
• →Properly utilizes Personal Protective Equipment while completing position-specific tasks
• →Adapts to the frequency and scope of required cleaning tasks
• →Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
• →Performs other work-related duties as assigned

• Must be at least 18 years of age
• High School or G.E.D. graduate preferred
• Minimum of 1-2 years of restaurant supervisory experience preferred
• Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
• Management members who work with alcohol are required to complete a Safe Alcohol Service training program
• Availability to work flexible hours which include evenings, weekends, and holidays
• Requires regular and consistent attendance
• Has an energetic and friendly attitude during each shift
• Provides excellent Guest service
• Accurate cash handling and basic math skills
• Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
• Ability to work in a team environment and independently
• Ability to take and follow direction
• Responds with a sense of urgency
• Excellent time management, organizational skills, and attention to detail
• Ability to recruit, train, and lead others
• Must be able to resolve conflict
• Bilingual English/Spanish preferred

• Frequent bending, kneeling, and lifting up to 50 lbs.
• Frequent standing, walking and reaching around the theater.
• Noise level may be moderate to high at times.
• Be able to work in a standing position for extended periods of time.