Enterprise Infrastructure Resiliency Engineer

We are seeking a highly skilled and hands-on Disaster Recovery Engineer to support and enhance enterprise resiliency, business continuity, and infrastructure recovery capabilities across a large-scale global environment. This role is responsible for coordinating and executing disaster recovery planning, testing, and recovery operations while also serving as a technical contributor across server, infrastructure, cloud, and platform engineering functions.

The ideal candidate will possess a strong blend of operational coordination, infrastructure engineering expertise, and technical troubleshooting capabilities. This individual must be comfortable working across cross-functional IT teams, participating in infrastructure modernization initiatives, and supporting both on-premises and cloud-based environments.

• Develop, maintain, and continuously improve enterprise disaster recovery plans, runbooks, and recovery procedures.
• Coordinate and lead disaster recovery testing activities, including tabletop exercises, failover testing, and full recovery simulations.
• Validate backup integrity, recovery point objectives (RPO), and recovery time objectives (RTO).
• Partner with application, infrastructure, security, networking, and business teams to ensure recovery readiness.
• Identify gaps, risks, and dependencies within infrastructure and application recovery processes.
• Maintain documentation related to DR architecture, recovery workflows, and operational standards.
• Participate in incident response and major outage coordination efforts when required.
• Assist with audit, compliance, and governance activities related to business continuity and disaster recovery.

• Perform administration and engineering support for enterprise infrastructure environments, including servers, virtualization platforms, storage, cloud, and data center technologies.
• Support Windows and/or Linux server environments including provisioning, patching, performance monitoring, and troubleshooting.
• Assist with infrastructure modernization, automation, and resiliency initiatives.
• Support virtualization technologies such as VMware, Hyper-V, or Nutanix environments.
• Participate in infrastructure lifecycle management, capacity planning, and operational support activities.
• Troubleshoot infrastructure performance, replication, backup, and connectivity issues.
• Collaborate with networking, security, cloud, and operations teams to resolve complex technical problems.
• Support infrastructure monitoring, alerting, and operational reporting platforms.

• 5+ years of experience in Disaster Recovery, Infrastructure and Systems Administration, or related IT disciplines.
• Strong understanding of disaster recovery methodologies, high availability architectures, and business continuity planning.
• Experience supporting enterprise server infrastructure in large-scale environments.
• Hands-on experience with Windows Server and/or Linux administration.
• Experience with virtualization platforms such as Nutanix, VMware vSphere, or Hyper-V.
• Deep understanding of backup and replication technologies.
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
• Knowledge of infrastructure monitoring and operational support processes.
• Strong troubleshooting and root cause analysis skills.
• Excellent communication, coordination, and documentation abilities.

• Experience supporting retail, distributed enterprise, or large multi-site environments that have Point-of-Sale endpoints.
• Experience with automation and scripting technologies such as PowerShell, Python, or Ansible.
• Familiarity with ITIL operational practices and change management processes.
• Experience with data center operations and infrastructure resiliency design.
• Knowledge of storage platforms, networking fundamentals, and cybersecurity best practices.
• Relevant certifications such as:
  • VMware VCP
  • Microsoft Certified
  • AWS or Azure certifications
  • CBCP, ISO 22301, or DR-related certifications

• Strong operational ownership and accountability
• Ability to remain calm and organized during critical incidents
• Cross-functional collaboration and leadership
• Process-oriented mindset with attention to detail
• Ability to balance strategic resiliency planning with hands-on technical execution

• On-site role depending on business needs
• Participation in after-hours recovery testing and major incident support may be required
• Occasional travel may be required for data center, office, or recovery site support

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