Territory Services Manager - London and Surrounding Areas

We are currently hiring for a Territory Services Manager to join our Central Canada team. Reporting to the Maintenance Manager, Central Canada, the Territory Services Manager will be responsible for coordinating maintenance requirements and costs, managing repair and maintenance operations, and ensuring work is performed efficiently and within company standards. The Territory Service Manager will play an important role in achieving financial objectives by preparing budgets, analyzing variances, and implementing corrective actions.

The Territory Services Manager will maintain and manage a high-quality service technician team through recruitment, training, and performance management, while staying updated on industry standards and contributing to overall team objectives.

Excited to embark on a journey with us? Here's a breakdown of the key responsibilities in this role:

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  Identifies current and future maintenance requirements and costs by coordinating with management, production personnel, tradesmen, and technicians.

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  Completes maintenance operational requirements by scheduling and assigning employees; negotiating and hiring contractors; following up on work results.

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  Resolves maintenance problems by conferring with management, engineering, and quality control personnel.

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  Manages repair and maintenance operations by determining priorities, scheduling, repair, maintenance schedules and installation of equipment.

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  Ensures repairs are performed cost effectively by examining records, reports, operating practices, and other documentation.

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  Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

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  Manages maintenance operations by initiating, coordinating, and enforcing program, operation policies and procedures.

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  Ensures work is performed within company standards by inspecting it to ensure its quality and cost-effectiveness.

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  Maintains staff by recruiting, selecting and orienting employees.  Maintains high quality results of service technician staff by training, coaching, counseling and disciplining employees, planning, monitoring and appraising job results.

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  Maintains professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.

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  Contributes to the Facilities team by accomplishing related results as requested.

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  Other duties as assigned.

We want you to join our team! Here's what we're looking for:

• Degree in business or relevant field. Combination of experience and education that meet the minimum requirements may be substituted.

• 5 - 7 years of experience in facility maintenance or related field.

• Must have demonstrated leadership ability, good communication skills, be self-directed and customer service oriented.

• Must be proficient in Microsoft Word, Excel, PowerPoint and Teams.

• Understanding of business principles, procurement practices, budgeting, and expense analysis.

• Strong problem-solving abilities to resolve maintenance issues.

• A current valid driver’s license with a clean abstract is required to operate company vehicle.

• In the field requirements 40% – 60% in local region.

• Travel to Toronto Support Office as required.

• Job duties may change in alignment with the business’ needs.

At Couche-Tard/Circle K, we believe that our team members are the heart and soul of our business. When you join us, you're not just getting a job – you're becoming part of a vibrant community where your talents are valued, your growth is nurtured, and your contributions make a real difference. Here's why you'll love working with us:

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Circle K values diversity in the workplace and encourages applications from the following designated groups: women, aboriginal peoples, persons with disabilities and members of visible minorities.  We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.  Accommodations are available on request in all aspects of the selection process.