Job ID #32042: Accounts Receivable Processing Clerk

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

• Job ID #32042: Accounts Receivable Processing Clerk 
• Union: CUPE Local 5167
• Job Description ID #: 2
• Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city
  by 4:00 p.m. on July 8 2026
• Duration: Up to 24 months
• Vacancy type: This posting is for an existing vacancy 
• Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.
  

SUMMARY OF DUTIES

Reporting to the Accounts Payable & Accounts Receivable Billing & Collections Administrator, process invoices, adjustments, add customers to the database, maintain and secure records and provide information to customers and internal departments.

GENERAL DUTIES

Add, delete and maintain customer profiles in the ERP database in a timely manner.

Responsible for processing all manual, electronic and interface invoices, journals and credits, as well as all monthly, quarterly and yearly recurring billings i.e. rents, encroachments, boulevard parking.

Maintain, update and manage changes to all worksheets related to rents, lease agreements, encroachments etc.

Serve as backup for posting invoice registers, and processing payments to customer’s accounts when required.

Process returned mail, invoices, NSF cheques by making the necessary adjustments, address changes etc.

Balance and reconcile the cash clearing and suspense accounts.

Complete all filing related to customer records pertaining to agreements, leases, licenses, invoicing and payments in a timely manner.

Consult with the ERP team to resolve and troubleshoot issues.

Answer inquiries from customers and internal departments regarding account issues and balances.

Support other staff and departments with respect to AR procedures and account issues.

Perform other duties as assigned which are directly related to the major responsibilities of the job.

QUALIFICATIONS

1. Ability to compile, prepare, reconcile and balance invoices, journals, reports and accounts normally acquired through the completion of a combination of education and relevant work experience.
2. Demonstrated understanding of business accounting concepts, focussing on Accounts Receivable knowledge.
3. Experience in a computerized environment.  Working knowledge of Microsoft Office programs (Word, Excel and Outlook).
4. Excellent people skills with an emphasis on customer service.
5. Demonstrated ability to communicate both verbal and written.
6. Knowledge of NetSuite Financial system an asset.

Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms:

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship.  If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.