Senior Product Manager

CivicActions is a dedicated, fun-loving team, looking for some talented folks to help us bring revolutionary digital services to government agencies and the people they serve. We work with government agencies to build human-centered digital services that connect constituents to their institutions through excellent digital experiences, greater government transparency, and accountability. 

We are looking for a Senior Product Manager who can translate product vision into prioritized deliverables focused on impact & outcomes. In this role, you will be responsible for serving as the lead storyteller and managing the end-to-end success of digital products that integrate the needs of people using government software with our client stakeholder goals.

• →Relationship & Trust Building: Build strong relationships with the project team, our clients, and everyone within the product management practice area, creating trust and guiding decision-making. Act as a confident consultant to guide clients toward evidence-based, human-centered product decisions.
• →Cross-Functional Collaboration: Work and collaborate with an agile team of engineers, designers, quality assurance, accessibility, and business stakeholders to capture and translate needs into deliverables. 
• →Facilitation & Alignment: Facilitate client meetings to understand product users, priorities, product principles, and features, and gather their feedback and buy-in. Confidently take charge to drive consensus when handed vague feedback or rigid, top-down mandates.
• →Unified Roadmapping: Make decisions about priorities, complexity, user needs, business value, and timelines to define and maintain a single source of truth product roadmap that integrates both UX discovery and engineering execution.
• →Backlog & Sprint Hygiene: Own the product backlog, ensuring it aligns with the scope and vision outlined in the product roadmap through refinement and beyond. 
• →Practice & Culture Champion: Be a champion of the user experience and cultivate a collaborative, mission-driven team culture.

• Must pass a federal background check
• Nine (9) years of experience in roadmapping and shipping successful digital products in an agile environment
• Bachelor degree or equivalent of four (4) additional years of digital services experience
• Certification in Product Management with a focus on IT, Agile, or similar
• Experience managing communications and expectations between a high-performing team and multiple client stakeholders
• Experience with the end-to-end operational process of guiding a product or service throughout its entire product life cycle 
• Demonstrated ability to communicate and operationalize best practices while developing products and services
• Experience with Agile

For this role, you must be a current U.S. resident and have lived here for 3 out of the past 5 years.

$120,000 - $145000 USD per Year

Compensation is determined based on a variety of factors, including relevant experience, skills, internal equity, and geographic location. 

We are a fully remote team based in the United States. Team members are expected to have a dedicated workspace and reliable high-speed internet.

We believe that when people are supported and well-cared for, they can do their best work and live balanced, fulfilling lives. Our benefits are designed to support your health, growth, and life outside of work.

Our benefits include: 

• Fully remote work (always)
• Comprehensive medical, dental, vision, life, and disability coverage for employees, with company contributions toward dependent coverage
• 401(k) with a 3% company contribution
• Flexible time off policy
• 12 weeks paid parental leave
• Annual professional development stipend, $1,200
• Annual technology stipend, $820
• Employee growth plans, appreciation programs, and company summits to support connection and career development

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We value diverse teams and are committed to building an inclusive community. CivicActions is an Equal Opportunity/Affirmative Action Employer.