Commercial Learning and Development Manager

S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. 

Our success has compounded since the Company’s humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes.   We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability

The Commercial Learning and Development Manager is responsible for enhancing the effectiveness, capability, and growth of the commercial organization. This role creates, implements, and delivers engaging learning experiences that build selling skills, leadership capability, product knowledge, and commercial acumen. The Manager partners closely with the commercial teams (Sales, Marketing, Merchandising, Customer Service, and Pricing & Revenue Growth) to assess learning needs, design impactful solutions, and deliver programs that drive business results.

This position requires strong content development skills, facilitation excellence, manager skill-development experience, and proficiency in e-learning design – especially using Articulate Rise. The ideal candidate is agile, creative, and deeply sales-focused, with the ability to translate business needs into learner-centered training solutions.

• →Conduct needs assessments across sales and commercial teams to identify skill gaps and development priorities.
• →Design, develop, and maintain learning content including instructor-led training (virtual & in-person), e-learning modules (Articulate Rise), toolkits, playbooks, job aids, and videos.
• →Facilitate engaging learning sessions focused on sales skills, product knowledge, commercial strategy, and manager capability.
• →Create manager and leadership development programs that build coaching skills, performance management capability, and team-development practices.
• →Partner with Sales leadership to design training that supports consultative selling, negotiations, objection handling, and sales growth planning.
• →Develop learning pathways and blended programs using multiple modalities (ILT, VILT, self-paced, microlearning, simulations, etc.).
• →Collaborate with cross-functional teams to ensure content is timely, accurate, and aligned with business priorities.
• →Measure learning effectiveness through assessments, feedback, performance data, and impact evaluation.
• →Continuously improve programs based on learner insights and evolving commercial needs.
• →Maintain and organize learning resources on LMS and communication channels.
• →Develops and maintains organizational communications such as intranet bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources.
• →Provide coaching to managers, supervisors, and subject-matter experts delivering training.
• →Support onboarding for sales roles, ensuring consistency, capability-building, and speed-to-productivity.
• →Exemplify a growth mindset and model curiosity, creativity, agility, and learner-centric thinking.
• →Perform other duties as assigned.

• Excellent verbal and written communication skills.
• Strong facilitation and presentation skills in both virtual and in-person environments.
• Proven ability to design and develop learning content using Articulate Rise and other multimedia platforms.
• Experience in creating training for sales teams, including selling skills, product knowledge, and commercial processes.
• Ability to develop manager capability programs (coaching, feedback, leadership fundamentals).
• Strong instructional design skills with the ability to simplify complexity and create engaging learner experiences.
• Creativity, agility, and comfort operating in a fast-paced, evolving environment.
• Excellent organizational skills and attention to detail.
• Ability to evaluate and research training options and alternatives.
• Five years of experience designing, developing, and facilitating learning programs.
• Strong leadership and influence skills; able to partner with senior leaders.
• Travel to distribution centers or sales events as needed.

• Bachelor's degree in relevant field preferred.
• Experience in Articulate Storyline 360 and Rise platform.
• Ability to design and develop professional training videos.
• Excels working in a highly virtual commercial organization.
• Certified Professional in Learning and Performance (CPLP) or similar credential preferred.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. 

S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S.