SMI Case Manager EMPACT

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer. 

What you’ll do:

Provides clinical and administrative supervision, clinical oversight, training and mentoring for direct staff on assigned team. Ensures clinical quality and productivity standards are met or exceeded by direct reports. Ensures that assessments and individual service plans are developed and implemented (according to ADHS/DBHS guidelines) for each consumer on their team. Reports to the Clinical Director at their assigned site; in the absence of a Clinical Director, reports to Site Administrator. 

Essential Responsibilities:

• Provides and documents clinical and administrative supervision, consultation, and mentoring of daily clinical operations for direct reports ensuring that the needs of participants are being met and that services are delivered as outlined in each participant’s assessment and Individual Service Plan. Monitors and evaluates, all direct staff overall performance. 
• Provides clinical oversight of services provided, assessments conducted, and individual service plans developed for all consumers assigned to their team. This includes monitoring productivity of all staff, ensuring that the appropriate array and amount of services are provided to consumers. Ensures direct reports are documenting service provision as needed.
• Ensures that direct reports are providing coordination of care to internal and external provider agencies, state entities or other stakeholders (e.g. probation officers, advocates, family member, hospital staff, jail staff, vocational rehabilitation, etc.) as needed.
• Monitors population on Court Ordered Treatment (civil and criminal) to ensure that consumer and team are adherent to all terms of the court order. Prepares monthly COT report and submits to Clinical Director. Ensures that line staff communicate with courts as required either in person or written report and that such communication is consistent with the assessments, Individual Service Plans, and team recommendations for the consumer.
• Brings to the attention of the Clinical Director and Site Administrator any unmet service needs identified by line staff in the treatment planning process and assists line staff in identifying interim services available to meet consumer needs.
• Available on-call 24 hours/day, 7 days/week as scheduled as part of a rotation or in event of a scheduled absence in which coverage has been arranged.
• Bi-lingual (Spanish) Diff per hour available.
• Must be at least 21 years of age at time of employment.

What you’ll provide:

• Master’s degree in a behavioral health related field Required.
• Bachelor’s degree in behavioral health related field and 2 years behavioral health work experience. 
• Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
• Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
• If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. Out of state applicants must provide a 3 years of driving record upon hire. 
• Staff members who provide direct client services must be at least 21 years old. Staff members who provide support services (administrative or clinical) must be at least 18 years old. All employees will have a minimum of a high school diploma or equivalent.

What we’ll offer:

• (Full-time employees)
• Generous PTO 
• 10 paid holidays per year 
• Medical plans (4 choices) 
• Dental plans (2 choices) 
• Vision plans (2 choices) 
• 403(b) retirement plan 
• Retirement Allowance 
• Company paid Life/AD&D and Long-term Disability 
• Voluntary additional Life and Short-term Disability 
• Tuition Reimbursement 
• Licensure Reimbursement
• Elder Care assistance 
• Pet Insurance and much more!

EMPACT-SPC is licensed by the Arizona Department of Health Services, and accredited by the American Association of Suicidology (AAS) and The Commission on Accreditation of Rehabilitation Facilities (CARF).

EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason.

EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.