Cyber Claims Manager, France (M/W)

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.   

Opportunities to make an impact with bold thinking are real—and happening daily at Coalition.

• →Handle the intake of cyber incidents, including the coordination of breach counsel, forensic investigators and other external partners
• →Evaluate the full portfolio of claims in France
• →Ensure timely posting and recommend appropriate and accurate reserves in line with Coalition and partner carrier guidelines
• →Handle complex and litigated claims, including third party liability arising from security failures or data breaches, as well as Media and Tech E&O exposures
• →Maintain accurate file documentation/information in our claims system
• →Assess liability, quantum and coverage on claims, and clearly document your analysis, strategy and decisions in our claims system
• →Intelligently guide and monitor third-party service providers, including quality of work, strategy and spend
• →Maintain and develop relationships with brokers, insured stakeholders and key partners in the French market
• →Identify and pursue settlement opportunities that achieve effective outcomes
• →Work closely with counsel and other stakeholders to coordinate defense strategy and drive timely resolution of claims
• →Provide data and insights to underwriters
• →Support business development by contributing to marketing, client presentations and sales discussions
• →Liaise with partner carriers
• →Lead client engagement activities including cyber incident preparedness and tabletop exercises, whether delivered directly by Coalition or our partners
• →Ensure the global claims team is aware of specific claims handling requirements and market practices in France as well as other EEA countries, as Coalition expands its geographical footprint.

• 4+ years of experience handling cyber, tech, and/or media claims and litigation. Preferred background in:
• Education: 
• Language skills: Fluent in French & English
• Team work: 
• Bonus: 
  • Additional language skills in Italian and/or Spanish
  • Prior experience handling Italian or Spanish claims

Work at Coalition is centered on the joint mission to Protect the Unprotected. We have built a remote-first, highly inclusive culture that welcomes people from diverse backgrounds. We trust each other to take responsibility, share ownership of outcomes, and put in the work together to protect businesses from digital risk. Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes while remaining true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion.

We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.

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Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace.

Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at candidateaccommodations@coalitioninc.com. We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction.

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