Assistant Center Director - Sales and Customer Service

Wa-Seattle-executive

OtherCustomer Service

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Quick Summary

Key Responsibilities

Make outbound calls and send follow‑up emails to convert leads. Close enrollments through confident program explanations and objection handling. Maintain accurate lead tracking and follow‑up cadence.

Requirements Summary

1–2 years in a sales, customer acquisition, or lead conversion role. 1–2 years in customer‑facing roles (retail, hospitality, call center, education, or youth programs). Proven ability to close leads,

Technical Tools

OtherCustomer Service

Benefits:

Bonus based on performance
Employee discounts
Flexible schedule

About the Role:

Code Ninjas of Beacon Hill is looking for an enthusiastic and people-focused Assistant Center Director with a focus on Customer Service and Sales to join our team part-time in Seattle, WA (N. Beacon Hill Neighborhood)! In this role, you'll be the face of our brand — connecting with local families, schools, and community organizations to inspire the next generation of young coders and tech innovators.

Responsibilities:

Make outbound calls and send follow‑up emails to convert leads.
Close enrollments through confident program explanations and objection handling.
Maintain accurate lead tracking and follow‑up cadence.
Schedule tours, trials, and memberships quickly and professionally.
Provide clear, friendly communication to parents via phone, email, and in‑person.
Assist with daily center operations, opening/closing, and maintaining a clean environment.
Help coordinate staff schedules and shift coverage.
Provide on‑floor support to Senseis to ensure smooth class flow.
Assist with onboarding and basic training for new staff.
Greet families and ensure a welcoming, organized experience.
Address parent questions and concerns with professionalism.
Maintain high satisfaction through consistent, positive interactions.
Track attendance, memberships, and lead conversions.
Support inventory checks and basic center upkeep.

Requirements:

1–2 years in a sales, customer acquisition, or lead conversion role.
1–2 years in customer‑facing roles (retail, hospitality, call center, education, or youth programs).
Proven ability to close leads, handle objections, and follow structured sales processes.
Experience working with kids or families in camps, tutoring centers, after‑school programs, or similar environments.
Self-motivated, organized, and able to manage multiple projects independently
Enthusiasm for STEM education, youth development, or coding is a strong plus
Flexible availability including some evenings and weekends as needed

About Us:

Code Ninjas Beacon Hill is a premier STEM learning center dedicated to teaching kids ages 5–14 how to code through fun, game-based curriculum in a supportive and energetic environment. Families love us because we make technology education accessible, engaging, and confidence-building for every child. Our team is passionate about making a difference in the community, and we foster a fun, mission-driven workplace where every team member plays a meaningful role.