RevOps Analyst (Analytics)

Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.

Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.

Join us on our mission and shape the future!

• Partner with GTM leadership to elevate reporting, systems and process to drive revenue growth and decision making

• Manage, and enhance our quote-to-cash processes to ensure accuracy and compliance

• Collaborate cross-functionally to enable the Revenue team to be able to see a 360 degree view of the customer in the CRM, including product usage, customer engagement (support tickets, sales emails, marketing campaigns, attribution) and contract data to drive revenue growth and improve sales productivity

• Drive initiative to improve data hygiene, reporting accuracy and CRM governance

• Manage urgent ad hoc operational requests

• Have 3+ years of experience in sales operations or a related role

• Have Salesforce experience; CPQ Experience and Admin certification plus

• Have familiarity with GTM tech stacks and how they support revenue workflows (CRM, enrichment, engagement, automation, analytics)

• Bring 3+ years of big data experience: using BI tools such as Looker or Tableau and/or writing complex yet efficient SQL is a daily habit for you

• Have experience getting your hands dirty with ETL and familiar with popular data warehouses (BigQuery, Snowflake, etc)

• Are an excellent communicator with senior management audiences - explaining “what it is”, “why it matters” and “what should we do” in terms of your data and analysis; delivering customer-oriented KPIs and dashboards that drive alignment

If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply!

We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.