Outbound Sales Development Representative

🌟 About the role

As an Outbound SDR at Community Phone, your job is to open doors. You'll be the first voice prospects hear from us — reaching out to local services and community organizations who haven't found us yet. Unlike our inbound reps, you're starting conversations from scratch. That means you need to be sharp, resourceful, and resilient.

This is a high-activity, high-craft role. You won't be blasting generic sequences — you'll research your targets, tailor your message, and earn the conversation.

• Hungry. You love the hunt. Rejection doesn't rattle you — it motivates you.
• Empathetic. You actually listen. You can read a prospect and adjust on the fly.
• Mission-driven. You want to sell something that genuinely helps people — not just move units.
• Smart communicator. Fluent English required; Spanish is a major plus.
• Organized and self-motivated. You work remotely and manage your own pipeline without someone standing over you.
• Good human. no exceptions. We're serious about this.

• Get rattled by rejection or can't handle a high-volume outbound cadence
• Want the safety net of a big corporation with slow processes and no urgency
• Don't genuinely enjoy talking to new people — prospects can tell
• Prefer to coast without clear goals or accountability
• Care more about titles than impact

• At least one year of outbound sales experience — SDR, BDR, or similar role where you were generating pipeline from scratch
• Proven track record of meeting or exceeding outbound quota in a previous role
• Strong cold calling and cold email skills — you can open a conversation with someone who didn't ask to hear from you
• High-speed internet, a PC or laptop, and noise-cancelling headphones (non-negotiable for call quality)
• Comfortable working fully remote and asynchronously across time zones
• High level of organization — you manage your own pipeline and don't let things fall through the cracks

• Experience selling to small businesses, local government, or community organizations
• Background in telecom, communications, or SaaS
• Familiarity with tools like Salesforce, Outreach, Apollo, or ZoomInfo
• Spanish fluency
• Prior experience at a startup or high-growth company where you had to figure things out as you went

• Curiosity — we embrace mistakes, ask hard questions, and never stop learning
• Bias toward action — we build fast, push limits, and don't wait for perfect
• Efficiency where it counts — we're lean, scrappy, and allergic to waste
• Transparency — we communicate directly and resolve issues fast
• Founder mindset — you own your work and treat it like it's yours (because it kind of is)
• Caring mentality — customers come first, teammates come second, ego comes last