Activation Client Specialist

As an Activation Client Specialist, you will: 

• →Research and respond to all direct correspondence with the clients that are sent.
• →Researching and Resolving Activation delays, Disconnects, and Client requests. 
• →Coordinate conversations between clients and team members.
• →Responsible for calling and responding to direct calls from Utility Coordinators.
• →Research and document client disconnects
• →Providing a high-level summary of the disconnect and resolution.
• →Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice

• Approachable and able to work with a team
• Clear and professional written and verbal communication
• Manage and prioritize workload for yourself
• Composed and effective during high-stress situations

• High school diploma, GED, or equivalent