People Operations Business Partner

Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.

If that mission has you hungry in more ways than one, you’ve found the right job posting.

We are looking for an HR Business Partner to provide both strategic and operational HR support across our New York, Seattle, Austin, and Chicago facilities. In this role, you'll partner closely with business leaders to foster an engaging, inclusive, and high-performing work environment while supporting a growing workforce.

As the dedicated HR Business Partner for our Operations organization—including Culinary, Food Safety, Fulfillment, Marketplace, and Logistics—you'll support both exempt employees and a large multi-site hourly population. You'll play a key role in driving talent management, organizational effectiveness, workforce planning, employee relations, and leadership development.

This role is based in Los Angeles and follows a hybrid schedule (3 days onsite). While primarily supporting teams remotely across multiple markets, you'll also travel to our Seattle facility as business needs require.

• Serve as the primary HR Business Partner for Operations leadership.
• Coach and advise managers on performance management, organizational design, employee development, and leadership effectiveness.
• Partner with business leaders on workforce planning, succession planning, and talent development initiatives.
• Use data and business insights to recommend people strategies that support organizational goals.

• Provide guidance and support on employee relations matters, including performance management, investigations, disciplinary actions, and terminations.
• Partner with leaders to foster a positive, inclusive, and high-performing workplace culture.
• Ensure compliance with federal, state, and local employment laws and company policies.
• Identify trends and recommend proactive solutions to improve employee engagement and reduce risk.

• Partner with Talent Acquisition, Payroll, Benefits, and Legal to support the full employee lifecycle, including onboarding, promotions, transfers, leaves of absence, relocations, and immigration.
• Conduct exit interviews, analyze turnover trends, and recommend retention strategies.
• Support organizational change initiatives and drive employee engagement efforts.

• Prepare and manage employment documentation, including offer letters, compensation changes, promotions, and wage notices.
• Maintain accurate and confidential employee records and HR documentation.
• Support HR processes and systems while ensuring data integrity and compliance.

• 5+ years of HR Generalist or HR Business Partner experience in a fast-paced environment (manufacturing, production, warehouse, or logistics preferred).
• Strong employee relations experience, including performance management, investigations, disciplinary actions, and conflict resolution.
• Experience supporting large hourly and frontline employee populations.
• Strong knowledge of federal, state, and local employment laws.
• Experience working with HRIS platforms such as Rippling, Workday, or ADP.
• Excellent analytical, problem-solving, and communication skills.
• Ability to build trusted relationships and influence leaders at all levels of the organization.
• Bilingual in English and Spanish preferred.