Senior Technical Program Manager, SaaS Release & Delivery Excellence

India·Chennaisenior

OtherTechnical Program Manager

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Quick Summary

Overview

Job Summary: Act as the single point of ownership for the entire software release lifecycle across our SaaS platform. You are the definitive Delivery Owner, responsible for converting technical feature complete builds into high-quality, high-value customer deployments.

Requirements Summary

8-9 years of proven experience in Technical Program Management or Release Management within a SaaS or cloud platform setup. Expert-level knowledge of the SDLC, Agile methodologies, and CI/CD pipelines.

Technical Tools

awsazuregcpagileci-cdproject-managementsaas

Job Summary: Act as the single point of ownership for the entire software release lifecycle across our SaaS platform. You are the definitive Delivery Owner, responsible for converting technical feature complete builds into high-quality, high-value customer deployments. This role requires a unique combination of executive-level communication, strong technical governance, and acute customer judgment to orchestrate seamless execution from code check-in to production launch.

Key Accountabilities

The core focus of this role is to drive operational excellence and control risk across all delivery phases for agile SDLC.

1. Release & Strategic Risk Management

Own the Release Schedule: Establish and manage the end-to-end release calendar, ensuring predictable delivery across all environments (QA, Sandbox, Production, and dedicated customer environments).
Risk-Based Go/No-Go: Lead the change management process and Go/No-Go decisions. This includes applying sound customer judgment to assess risk and continually improve upon customer trust.
Technical Governance: Define and enforce technical governance standards for advancing builds (e.g. zero P1 or P2 bugs), ensuring all compliance and deployment documentation is complete and verifiable.

2. Delivery Execution & Cross-Functional Alignment

GTM Readiness: Drive GTM readiness efforts by coordinating and aligning across all functional stakeholders (Product, Development, QA, Technical Sales & Support) to ensure a successful launch.
Customer Synchronization: Partner directly with CSEs and TAMs to ensure optimal launch windows, smooth release execution and minimal disruption to our customer base.
Dependency Management: Proactively identify, track, and manage complex dependencies across tech, operations, and business teams to prevent blockers and drive predictable program delivery.

3. Agile Pipeline & Operational Excellence

Champion a culture of strong agile execution and continuous delivery across engineering teams.
Guide and support efforts toward highly automated CI/CD and release management to improve pipeline efficiency, speed, and quality.
Facilitate post-release retrospectives, driving efforts to capture lessons learned and continuously improve delivery playbooks to achieve maximum operational excellence.

Qualifications

8-9 years of proven experience in Technical Program Management or Release Management within a SaaS or cloud platform setup.
Expert-level knowledge of the SDLC, Agile methodologies, and CI/CD pipelines.
Demonstrated ability to influence cross-functional technical teams and communicate program status effectively to executive leadership.

What We Offer

~1 min read

✓Be part of a fast-growing, innovative company and the leader in cloud governance. Work with a talented and passionate team of professionals.

✓A mission-driven culture that values and rewards collaboration and innovation.

✓Competitive compensation package, including performance bonus and stock options.

✓Comprehensive benefits package, including health, dental, vision, and life insurance.

✓Retirement savings plan.

✓Generous Paid Time Off and Holidays

CoreStack is a leading global provider of SaaS solutions for cloud governance, empowering organizations to achieve continuous and autonomous cloud operations. Our AI-powered platform enables enterprises to optimize costs, ensure compliance, and enhance security across multi-cloud environments. As a fast-growing innovator in the cloud space, we are committed to helping businesses unlock their full potential of the cloud while addressing complex governance challenges.

CoreStack's primary differentiators include best-in-class products and one of the most comprehensive partner ecosystems. These include deep partnerships with all key hyperscalers (Azure, AWS, GCP, OCI..) and channel partners such as MSPs, SIs, GSI, Distributors...), ISVs, and more.

As we scale globally, we seek a visionary, results-driven Director of Sales Engineering to further build on the strategy to win customers, collaborate with sales leadership by providing the required leadership for sales enablement and customer acquisition, and take CoreStack to new heights.