Catalog Manager

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• Global Catalog Quality: Reductions in platform defect rates and substantial improvements in site merchandising compliance.

• Operational Scale & ROI: Cost savings and efficiency gains achieved through successful process automation and Agentic AI operations.

• SLA & Backlog Management: Consistent adherence to operational turn-around time (TAT) and high precision in queue sorting.

• Talent Development: High retention rates among high-potential employees (HiPo) and progression planning for leaders.

Basic Qualifications  

• Experience: 6+ years of professional experience in E-commerce Catalog Operations, Trust & Safety, Content Moderation, or Operations Quality Assurance.

Recruitment Process and Others  

Recruitment Process  

• Application Review - Job Fit Interview - Focus Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​