Director, Back-End Engineering (Fulfillment Tech)

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. 

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. 

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Our Fulfillment Technology organization is responsible for building the next generation warehouse management systems that focuses on automation and flexibility. This will also enable us to scale up our systems for our growing customer base and promote innovative solutions for fulfilling our customer orders.  

This is a leadership role in which you will directly manage and scale a team(s) responsible for delivering our foundational building blocks of next generation warehouse management systems. We provide inventory, orchestration and data platform solutions that power our fulfillment processes. This is an unique opportunity to build new technologies that go well beyond existing industry standards. 

You will partner with our product, program management stakeholders and other engineering leaders to build and deliver the roadmap of your teams. You should provide hands-on technical leadership to solve complex problems, make right architecture decisions with a balance of strategic and tactical plans. You should set up the right practices for delivering high quality software and mechanisms to keep our stakeholders updated. Finally, as we're scaling rapidly, you'll have lots of opportunities to build and grow the team via hiring and mentoring. You should be somebody who enjoys recruiting and coaching, is customer-centric, and feels strongly about delivering results.

• 10+ years of professional experience in software development/engineering

• 5+ years of engineering management experience

• Computer Science fundamentals in object-oriented design and data structures

• Computer Science fundamentals in algorithm design, problem solving and complexity analysis

• Knowledge of best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations

• Experience with distributed computing and enterprise-wide systems

• Experience recruiting, hiring and managing a team

• Bachelor’s Degree in Computer Science or related field

• Experience working in warehouse management systems and fulfillment technologies 

• Experience taking a leading role in building complex software systems that have been successfully delivered to customers

• Experience communicating with users, other technical teams and senior management to collect requirements, describe software product features, technical designs and product strategy

• Experience mentoring junior software engineers to improve their skills and make them more effective product software engineers

• Experience influencing software engineers’ best practices within your team

• Hands-on expertise in many disparate technologies, ranging from front-end user interfaces through to back-end systems and all points in between

• Experience working backwards from the customer and delivering innovative, simple solutions