Sr. Manager, Pricing Product Ops

Join a newly established team responsible for testing, validating, and optimizing product features and operational processes. This role serves as the bridge between Business, Product, and Engineering teams, ensuring solutions are delivered accurately and perform as intended. The position also includes managing a small team and helping shape scalable operating processes.

• →Lead pre-launch and post-launch testing and validation of product features and tools.
• →Conduct competitor research and market testing to identify opportunities and risks.
• →Validate product functionality and troubleshoot issues with cross-functional partners.
• →Translate business requirements into clear requirements for Engineering teams.
• →Partner closely with Product, Engineering, and Business stakeholders to drive successful launches.
• →Manage and develop a team of 3 members (1 L5, 2 L4).

• 5+ years of experience in Product Operations, E-commerce Operations, QA, Product Management, or a related field.
• Experience working directly with Engineering teams.
• Ability to translate business needs into technical requirements.
• Strong testing, validation, and problem-solving skills.
• Excellent stakeholder management and communication skills.
• Professional proficiency in English.

• Experience in large e-commerce, marketplace, or technology companies.
• Background in Product Operations, QA, PM, or Category/Merchandising Operations.
• Experience working with China-based e-commerce platforms is a plus.
• Prior team leadership or people management experience.
• Comfortable operating in a fast-paced, ambiguous environment. 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer.
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.  
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.  

Details to Consider  

• This job posting may be closed prior to the stated end date for application if all openings are filled.  
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.  
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.  
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.  
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.  
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.  

Privacy Notice  

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