Community Intern (Talent Pool)

Singapore·Singaporeentry

OtherCommunity

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Quick Summary

Key Responsibilities

Process Optimisation: Codify and improve the community management processes to ensure scalability, consistency and high-quality member experience.

Technical Tools

OtherCommunity

Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 6000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan.

Believing in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.

Working in our Singapore office at Pearl’s Hills terrace, means being surrounded by a unique blend of traditional charm and modern energy. With historic landmarks, cozy cafes, and cultural spots nearby, our office offers an inspiring environment that enhances creativity and productivity.

Come enjoy the journey with us and become a Cove Superstar!

Responsibilities

~1 min read

→Process Optimisation: Codify and improve the community management processes to ensure scalability, consistency and high-quality member experience.
→Members Insights: Establish a continuous feedback loop through surveys to identify and act on key drivers of members satisfaction.
→Digital Engagement & Community Support: Actively managing WhatsApp channel to disseminate event updates, coordinate logistics and provide responses to community-related questions.
→Community Events: End-to-end planning and execution of social events.
→Brand Partnerships: Manage the entire partnership lifecycle, from prospecting, and negotiating to onboarding and ongoing relationship management. Negotiate mutually beneficial terms that align with business goals and strategies. Implement strategies to foster strong and enduring relationships with existing partners.
→Content Writing: Assist with writing blog recaps and event-related newsletters.
→Other Ad Hoc Tasks: Support the marketing team in staging properties and on-site marketing activations whenever needed.

Currently enrolled in the penultimate year of Bachelor’s program. Concentration related to real estate is a plus.
Background or courses taken in operations or project management.
Ability to speak and write in English fluently
Familiarity with process management
Demonstrated organizational skills and ability to implement ideas