Food & Beverage Associate II

Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world’s biggest brands to foster a culture of employee connectivity and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across   300+ offices, serving more than 300,000 employees per month.

Our commitment to crafting better workplaces starts from within. We are a team of passionate, resourceful, and hard-working trailblazers who love what we do. Our expertise spans technology, food and beverage operations, client success, fulfillment and more. At Crafty, our people are our greatest asset, because it's our people who foster a culture that makes our company a place worth being part of. And of course, the snacks are the cherry on top!

San Francisco, CA

• Client Obsessed: Demonstrates a deep commitment to understanding and exceeding client needs and preferences, consistently showing eagerness and patience in all client interactions.
• Effective Communicator: Demonstrates exceptional communication skills across interpersonal, verbal, and written formats to ensure clear, accurate, and positive interactions.
• Operationally Sound: Ensures that all operations run smoothly, efficiently, and effectively, adhering to best practices and standards.
• Reliable: Shows accountability, punctuality, and consistency in fulfilling commitments. Maintaining high service standards, fostering client trust, and contributing to operational efficiency.
• Resilient: Highly adaptable; can transfer skills learned at one client location to another to quickly get up to speed on the operating rhythms of a new location
• • Must be able to remain stationary for 50% of the time and capable of pushing, pulling, and lifting boxes weighing up to 50 pounds throughout the client site as needed
• Collaborative:
• • Peer coach; have mastered our operational best practices and equipment SOPs to the point that they can train their peers. Trained in executing a quality control check and providing constructive, actionable feedback
  • Encompasses the ability to work effectively with others towards shared goals while providing and receiving constructive input to enhance individual and team performance
  • Demonstrates a team-oriented approach, emphasizing teamwork, supportive behavior, constructive conflict resolution, and a commitment to shared success.
• Autonomy: Autonomy empowers client operations team members to act decisively, innovate, and continuously improve, ultimately leading to enhanced client relationships, operational efficiency, and overall success in their roles through site and task ownership.
• Attention to Detail: Demonstrates exceptional attention to detail by meticulously overseeing merchandising, inventory management, and ownership responsibilities to ensure precision, consistency, and excellence in all aspects of operations.