DIS-TRAN Packaged Substations Transfer Portal - FBS Field Technician

Come join our collaborative and innovative team at DIS-TRAN Packaged Substations!

DIS-TRAN Packaged Substations has been an industry leader in the design and supply of high-voltage, open-air substations, and switchyards since 1965. Over a half-century of building meaningful relationships with our customers and vendors boils down to one thing: people. We take pride in our collaborative approach where everything we do is designed to deliver the project the right way, your way. Though we have grown over the years, and now offer new innovations like our Factory-Built

Substations, our age-old commitment will never change: to take care of you like family.

• Review assigned projects with the Project Manager to understand project scope, site conditions, and installation requirements.
• Prepare customer installation packets, including printed drawings and project documentation.
• Participate in recurring logistics planning meetings to coordinate shipment schedules and installation readiness.
• Develop, maintain, and facilitate completion of pre-construction checklists to improve customer and contractor readiness.
• Schedule and facilitate pre-construction meetings approximately six weeks prior to equipment delivery, document action items, and follow up with stakeholders.
  • Collect stakeholder contact information from the Project Manager and coordinate meeting invitations.
  • Lead the meeting and verify applicable pre-construction checklist items are reviewed.
  • Distribute a written meeting recap documenting discussions, decisions, action items, and responsible parties.
  • Field Technician will review and discuss:
    • Route studies
    • Construction drawings
    • Installation sequencing
    • Required offloading equipment (cranes, spreader bars, etc.)
    • Site readiness, including whether the site is physically prepared for installation
    • Project schedule and installation expectations

• Travel to customer job sites to support Factory-Built Substation installations.
• Inspect DTPS products for shipping damage, shortages, or other field-observed discrepancies.
• Provide technical support to customers and contractors by:
  • Explaining installation drawings
  • Interpreting installation procedures
  • Answering technical questions
  • Troubleshooting installation issues
  • Identify, troubleshoot, and coordinate resolution of field issues involving:
    • Damaged equipment
    • Missing materials
    • Incorrect components
    • Fabrication discrepancies
    • Installation conflicts
    • Coordinate with Engineering, Manufacturing, Quality, and Project Management to develop timely solutions.
    • Obtain installation photos and videos for inclusion in field reports and lessons-learned documentation.
    • Develop and maintain an installation checklist and lead its completion and review onsite with the customer and installation contractor(s).

• Complete comprehensive field reports documenting installation successes, challenges, field issues, and corrective actions.
• Meet monthly with the Director of Quality Assurance to review field observations and identify improvement opportunities.
• Analyze recurring installation issues and field observations to identify trends impacting Quality, Manufacturing, Engineering, Logistics, Project Management, or field installation, and coordinate resulting follow-up actions with the responsible functional owners.
• Schedule and facilitate meetings with internal teams to review field issues and lessons learned, identify improvement opportunities, and coordinate resulting action items.
• Develop and deliver lessons-learned presentations to appropriate internal teams highlighting:
  • Field observations
  • Common installation issues
  • Lessons learned
  • Best practices
  • Photos and videos from project sites

When not assigned to field travel, the FBS Field Technician's primary work location is the manufacturing facility. The technician independently works the established non-travel priorities and is not intended to supplement routine day-to-day operational staffing in Production, Quality, Engineering, Project Management, Logistics, or other departments.

• Review upcoming FBS projects, delivery schedules, and installation dates in chronological order; proactively identify and complete readiness activities required before mobilization, including planning and booking travel in advance to help minimize travel costs and secure favorable rates.
• Review construction and installation drawings, installation sequencing, shipping configuration, offloading requirements, required equipment and tooling, site-readiness requirements, customer/contractor responsibilities, project-specific risks, and applicable lessons learned from similar projects.
• Maintain the FBS Field Issues & Lessons Learned Log; document and analyze field observations and recurring installation issues, communicate findings to the appropriate functional owners, coordinate required follow-up, and track resulting action items to closure.
• Create and organize field records following each installation, including field reports, installation checklists, photos, videos, and field observations, so information is available for future projects and lessons learned.
• Own and continuously improve installation-focused standards and field-use documentation, including pre-construction checklists, onsite installation checklists, installation packets, drawings, CRMs, bolting procedures, field guides, and other customer/contractor installation materials.
• Develop lessons-learned content using actual field examples, photos, and videos, and transfer field knowledge through meetings, training, and reusable reference materials for internal teams and future FBS Field Technicians.
• Independently work the established non-travel priorities in order and move to the next priority when current work is up to date; escalate decisions, approvals, roadblocks, or priority conflicts to the Production Manager.
• Coordinate with other departments as needed to provide field information and track follow-up; the responsible department retains ownership of its routine operational work.

DIS-TRAN Packaged Substations is proud to be ISO-9001:2015 and ISN Certified.

DIS-TRAN Packaged Substations is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

DIS-TRAN Packaged Substations is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request information regarding reasonable accommodation, contact your Human Resource Business Partner.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Part of the CREST INDUSTRIES family of companies.