Business Manager- Texas & Chicago Markets

From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value.

Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here.

The Business Manager serves as an operational partner to the Market Leader — executing on the practice agenda, supporting leadership with day-to-day business needs, and building the connective tissue across teams and functions.

Practice Operations: Support the day-to-day operational needs of the Chicago & Texas markets. Own meeting logistics, agendas, and follow-through for recurring leadership cadences, and serve as a reliable point of contact across internal teams.

Strategic Initiative Support: Support the market in driving practice-level strategic initiatives from kickoff to completion — tracking owners, timelines, and dependencies, and flagging risks early.

Workforce Coordination: Partner with the FP&A, Staffing, and Recruiting to support headcount tracking and workforce planning for the markets. Help translate pipeline and staffing data into organized, actionable summaries for leadership.

Marketing & BD Coordination: Support the connective tissue between the Chicago & Texas markets and Marketing and BD — coordinating follow-through on market-specific initiatives and helping surface what leaders are seeing in the market.

FP&A Support: Partner with the FP&A team to support financial reporting and KPI tracking for the Chicago & Texas market. Help prepare materials that translate financial data into clear summaries for leadership review.

Firmwide Operations Support: Serve as a flexible operational resource beyond the Chicago & Texas markets — contributing to special projects, firm-wide initiatives, and supporting the broader Chief of Staff team as needed. This role is designed to grow with the organization and take on work that extends beyond any single market.

You are established as a reliable operational partner to the Market Leaders and other practice Partners

Strong attention to detail and consistent follow-through

Self-starter with a results orientation and proactive mindset

Collaborative and personable across teams and leadership levels

High level of confidentiality and professional maturity

Growing strategic contribution over time as market knowledge deepens

5-7 years of experience in a professional services, consulting, or business operations environment.

Strong written and verbal communication skills; able to produce clear, professional materials for leadership audiences.

Highly organized with strong attention to detail; able to manage multiple workstreams simultaneously without dropping the ball.

Comfortable working with data and financial reporting; able to organize and present information clearly.

Ability to operate with limited supervision, take initiative, and follow through independently.

Superior proficiency in standard PC programs (Word, Excel, PowerPoint). Comfortable leveraging AI tools to enable workflow (Copilot, Claude, ChatGPT).

High energy, collaborative team player with a strong work ethic and a great sense of humor.

Experience in professional services or consulting firms is a plus.

 

 

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The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: https://www.crosscountry-consulting.com/careers/benefits/.