Inside Licensed Mortgage Loan Officer

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

• →Handle inbound inquiries and guide prospective borrowers through the initial application process.
• →Conduct daily outbound calls to targeted lead lists to generate additional loan opportunities.
• →Manage all assigned leads with timely outreach, consistent follow‑up, and thorough documentation.
• →Conduct clear, compliant, and efficient mortgage‑related conversations with prospective clients.
• →Maintain and advance a personal loan pipeline by coordinating next steps and moving applications toward closing.
• →Stay consistent with calls, follow‑ups, and client touchpoints to maximize conversion and overall production.

• Active Mortgage Loan Originator (MLO) license, in accordance with the SAFE Act.
• 1+ years of experience in direct sales within the mortgage industry.
• Experience conducting outbound sales calls and managing phone‑based outreach.
• Skilled in initiating and leading phone‑based sales conversations with prospective clients.
• Skilled in maintaining focus and performance in a goal‑driven sales environments.
• Skilled in proactively identifying and pursuing new business opportunities.
• Skilled in applying feedback, refining techniques, and improving performance over time.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

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