Donor Relations Director

Donor Relations Director

Crossroads Mission Avenue is actively seeking a Donor Relations Director to join our administrative team. The Donor Relations Director leverages expertise as a collaborative member of the administrative team, devising and implementing fundraising strategies in building relationships with assigned donors/prospects to secure major and planned gifts. Upholds the Mission Statement of Faith and core values.

Essential Duties:

Donor Cultivation and Relationship Management

• Provides timely responses to donor inquiries and requests.
• Conducts database research to identify, qualify, and prioritize a portfolio of 150 major gift prospects from existing donors and external sources to sustain and upgrade individual giving levels of $5,000 and above. 
• Develops and implements personalized cultivation and solicitation strategies for each prospect to build and maintain strong relationships with donors through regular communication, events, and in-person meetings, both on- and off-site.  
• Develop and/or utilize tracking software to track and report progress on activities and stages in the donor cycle.   

Solicitation and Gift Closure

• Prepares compelling proposals, presentations, and other materials to solicit major and deferred gifts, including grants and sponsorships from corporations and organizations.  
• Leads the solicitation process, including making direct asks for financial contributions and pledges and negotiating gift agreements and charitable estate planning opportunities. 
• Successfully closes major/planned gifts by demonstrating a clear understanding of donors’ capacities and interests and aligning them with organizational priorities. 

Collaboration and Strategy

• Collaborates closely with Executive team members to align various departmental initiatives, including special events, to achieve overall fundraising goals. 
• Offers input into donor recognition and stewardship programs to ensure high-level donor engagement and retention. 
• Promotes and represents Crossroads Mission in the community through public speaking engagements, at external events, and conducting facility tours as needed. 

Other Duties:

• Other duties may be assigned by the supervisor.

Performance Standards:

• Meets or exceeds individual and team charitable revenue targets through assigned donors.
• Updates timely, thorough, and accurate reports of donor interactions.
• Regularly reviews portfolio composition and size through the addition and removal of assigned prospects/donors to help focus time and efforts on high-yield activities.
• Supports the Mission Statement and core values of Crossroads Mission.
• Upholds, cooperates with, and implements procedures and programs of Crossroads Mission.
• Maintains confidentiality of donor information as well as resident, employee, and operations data.